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Re: Upgrade To Touch Pro Free!!
We need a little more detail on the entire process you went through. The defect (or issue) that led to your exchange and how the reps handled it. Did they tell you they couldn't come up with a mogul due to supply?
Please reply with more details.
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Sprint SERO Premium - HTC EVO 4G
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Re: Upgrade To Touch Pro Free!!
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theres no way they are going to be able to disprove that unless they want to spend hours toying with my phone. i just want the touch pro and they dont have any more moguls to replace it with...at least not out here on the east coast. |
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Re: Upgrade To Touch Pro Free!!
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I have the insurance plan for sprint, the better one that costs more. My mogul has physical problems and yesterday it totally messed itself or I have no idea how i screwed it up. The last thing I did was a week ago with ThrottleLauncher. I can't even connect to the sprint connection. My radio turns off itself and I can't turn it on. |
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Re: Upgrade To Touch Pro Free!!
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Re: Upgrade To Touch Pro Free!!
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They ordered me a refurb mogul. Should be here friday. Customer service on the phone said the same thing. Not a single person (and I have spoken to a bunch at sprint today) would even consider a Touch Pro upgrade unless I gave them $300. At this point, after a 6600, 6700 and 6800, I am getting tired of both sprint and Audiovox/UTstarcom/HTC/whatever their name will be next week. With exchange sync and a citrix client, the iPhone is looking better. And for the piss poor service I have received from sprint, it makes more sense that someone other than them should get my money. |
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Re: Upgrade To Touch Pro Free!!
Thanks Orionsbuckle,
Received my TP today also. I received 2 batteries. What is that about. |
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Re: Upgrade To Touch Pro Free!!
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Log into your Sprint.com account and select self exchange, any excuse or reason to have the device replaced gets you a brand new Touch Pro sent out as it's replacement. |
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