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  #31 (permalink)  
Old 08-29-2011, 06:13 PM
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Quote:
Originally Posted by darren.wlsn1 View Post
Guys also tell or ask sprint if its ok if you record call and ask for reps name and id #, that usually keeps the bs to a miminum.
Ok ill try this I really want to see about this month to month thing. So if ur month to month how does upgrades work for u still get yearlys I don't understand how it would work. Can u upgrade every month what

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  #32 (permalink)  
Old 08-30-2011, 03:44 PM
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Re: Sprint changing TOS 9/09/11

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Originally Posted by Anon9mouz View Post
Could u link me to that tos plz bro so I can smack it to they're faces and be like now u can't BS me

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  #33 (permalink)  
Old 08-30-2011, 03:46 PM
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Re: Sprint changing TOS 9/09/11

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Originally Posted by Talon Pro View Post
LOL, i just got off the phone and the guy wouldnt let me cancel and stay as a customer. So i said "i can cancel my lines but you dont want me as a customer at all?" he replied "no we dont". This is after 10 years, 10 months and 10 days with them...
Are you serious? I would have has a ghetoo flash back on his a$$.

That's why I don't deal with regular customer care on big issues.

I go straight to Retentions or Account Services
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  #34 (permalink)  
Old 08-30-2011, 06:00 PM
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Doesn't sound very promising

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  #35 (permalink)  
Old 08-31-2011, 01:48 AM
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Quote:
Originally Posted by Da Uniq 1 View Post
Are you serious? I would have has a ghetoo flash back on his a$$.

That's why I don't deal with regular customer care on big issues.

I go straight to Retentions or Account Services
O that's what I didn't do fuck I knew I forgot something. Which ones better out the two retentions

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  #36 (permalink)  
Old 08-31-2011, 08:23 AM
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Re: Sprint changing TOS 9/09/11

CR would be the better out of the two.
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  #37 (permalink)  
Old 08-31-2011, 10:08 AM
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Quote:
Originally Posted by CripledCyclone View Post
CR would be the better out of the two.
CR??

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  #38 (permalink)  
Old 08-31-2011, 10:14 AM
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Re: Sprint changing TOS 9/09/11

Quote:
Originally Posted by Anon9mouz View Post
CR??

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CR would be Customer Retentions.

But They and acct services are one in the same technically.

I don't have the direct # to them, but if you call *2 on your phone or the 888 toll free #, go thru the prompts of canceling service. That takes you straight to them.
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  #39 (permalink)  
Old 08-31-2011, 07:44 PM
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Quote:
Originally Posted by Da Uniq 1 View Post
CR would be Customer Retentions.

But They and acct services are one in the same technically.

I don't have the direct # to them, but if you call *2 on your phone or the 888 toll free #, go thru the prompts of canceling service. That takes you straight to them.
Cool thank u for the info

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  #40 (permalink)  
Old 08-31-2011, 10:46 PM
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Being that Sprint is also increasing the ETF fees would that qualify for another ETF opt out avenue? For those that are not effected by the admin fee increase.
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