05-28-2011, 02:18 AM
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How is Sprints 30 Day return policy??? Dropped Phone
I am within the 30 day period but i accidentally just dropped my phone and scraped some of the black plastic off on the side.
Am I screwed? or will they still let me? I am switching over for another model with more battery life. 
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05-28-2011, 11:37 AM
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Quote:
Sent from my Evo using Tapatalk Full Body Protection for your smartphone or tablet http://stealthguards.com/idevaffilia...ate.php?id=417
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05-28-2011, 11:42 AM
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Re: How is Sprints 30 Day return policy??? Dropped Phone
Happened to me before too. But they took phone back. But they always charge you a 15% restocking fee just FYI
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05-28-2011, 11:42 AM
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Re: How is Sprints 30 Day return policy??? Dropped Phone
play dumb and see what they say, if its the back cover buy one but try it first and see what they say.
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05-28-2011, 11:43 AM
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Wirelessly posted (Htc Arrive: Mozilla/5.0 (Linux; U; Android 2.3.4; en-us; Nexus S 4G Build/GRJ22) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)
Phone has to be like new condition.
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05-28-2011, 12:49 PM
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Re: How is Sprints 30 Day return policy??? Dropped Phone
Phone has to be in same condition it was sold to you. If you upgraded, it's a $35 restocking fee(not a % as mentioned above.) If it was a new line of service, no restocking fee
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05-28-2011, 07:53 PM
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Re: How is Sprints 30 Day return policy??? Dropped Phone
Had similar problem and make up something saying there is somthing internally bad with the phone. Then also say the battery is horrible and you want something with better battery. If you have to pay a restocking fee, Email customer care and do some complaining and they will prolly credit your account. Hope that helps.
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Yes, may be retarded but appreciate the help!!
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05-29-2011, 09:53 AM
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Re: How is Sprints 30 Day return policy??? Dropped Phone
You dropped it and it got scratched ... life happens. It's unfortunate, but not Sprint's responsibility. Don't make up something, just tell them what happened. Most likely they will help you out.
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"Wise men still seek Him ... "
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05-29-2011, 03:33 PM
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Re: How is Sprints 30 Day return policy??? Dropped Phone
If your within 30 days you can always get TEP..its covered under TEP...
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05-29-2011, 06:57 PM
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Re: How is Sprints 30 Day return policy??? Dropped Phone
Quote:
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