How is Sprints 30 Day return policy??? Dropped Phone

[iredline5]

Originally Posted by mebo73

Had similar problem and make up something saying there is somthing internally bad with the phone. Then also say the battery is horrible and you want something with better battery. If you have to pay a restocking fee, Email customer care and do some complaining and they will prolly credit your account. Hope that helps.

I had to pay the restocking fee right a way with a credit card, they wouldnt let me charge it to my sprint account last month. So from now on, I am buying from other retailers.

[yankees45us]

It's always better to buy at best buy. No restocking fee. But they do require phone to be in mint condition which is understandable. Only problem with best buy is sprint will always charge the $18 upgrade fee. It's a matter of where you get the best deal.

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[austin420]

Originally Posted by wmdunn

You dropped it and it got scratched ... life happens. It's unfortunate, but not Sprint's responsibility. Don't make up something, just tell them what happened. Most likely they will help you out.

wow. thats old school. i like it!

[Da Uniq 1]

Originally Posted by yankees45us

sprint will always charge the $18 upgrade fee.

I just call Sprint and have them waive the upgrade fee.