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Old 12-12-2011, 11:30 PM
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missed calls/missed SMS/etc...

So I've posted this before about the Epic. I finally (after well over a year) searched for it. Originally, I was blaming google integration... I also blamed it on my slow TP2. But now, it seems that it is sprint. Though they want me to bring my phone in, but I know it isn't going to fix anything since it has to be their network not finding me.

1) people call me and it rings 5 times before going to VM. I hear at most 2 rings before missing the call and it going to Google VM. Typically, it rings 1/2 of a ring and before I can move my hand to answer, they are gone. I would say more than 50% of the time, I just get emails with missed calls and my phone shows of sings of ringing at all. Some mornings, people will call me 5 times and they will all ring 5 times and all go to Google VM as my phone is sitting right there turned on beside me.

2) SMS being missed or held up. I will send out say 30 sms to a person over the course of the day. They will answer some of my questions, but not others. Then randomly, 2 days later, they will get all the missed ones in a wall-o-txt.

3) sprint gave me an airave, but it makes sms useless. they come in clusters of 5-10 every 15 minutes.

on or off google integration doesn't seem to matter.
it seems that even though I've been on sprint for 12 years and lived basically in the same place for over a decade, sprint doesn't know where I am.
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Old 12-12-2011, 11:35 PM
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Its not your phone, its sprints crappy network. I had the same thing on my evo & nexus s before i left them back in june.
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Old 12-13-2011, 12:22 AM
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Re: missed calls/missed SMS/etc...

damn it!
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Old 12-13-2011, 12:36 AM
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Re: missed calls/missed SMS/etc...

hmmm...as a last resort, have you tried porting your number to Google Voice?
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Old 12-13-2011, 12:36 AM
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Call sprint and complain.
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Old 12-13-2011, 01:09 AM
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Re: missed calls/missed SMS/etc...

Quote:
Originally Posted by fixxxer2008 View Post
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Call sprint and complain.
Agreed....you gotta bug 'em and let 'em know that you are dissatisfied and that the product (cell service) is inferior in your area.

late,
Coz
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Old 12-13-2011, 03:29 AM
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Re: missed calls/missed SMS/etc...

well, my "area" happens to be all of NH and chucks of MA since this happens all the time regardless.

also, GV port made it worse. the x months I was on GVi, I received at most 5% of my calls, but 100% of my SMS. ikn the past month, with GVi, I was getting random SMS showing up in GV, but the people wouldn't get them for 2 days and when they got them it would be 10 random sms out of 30 where they got the other 20 when I sent them (#2 above). I switched off gvi cause I thought this was a gv routing issue.
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Old 12-13-2011, 03:32 AM
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Re: missed calls/missed SMS/etc...

Quote:
Originally Posted by fixxxer2008 View Post
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Call sprint and complain.
I have done that now twice and well... they said they were sending me an email that would put me to the front of the queue with no wait at the store. the sucky thing is that in NH the closes sort that can really do anything is nashua. nashua is 1.10 hrs from me. when I had my tp2 and tp and mogul, I drove a over 32hrs dealing with that.
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Old 12-13-2011, 12:38 PM
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Re: missed calls/missed SMS/etc...

I'm in Houston and have problems with text messages and phone calls dropping!
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Old 12-13-2011, 02:24 PM
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Re: missed calls/missed SMS/etc...

When was the last time you updated your PRL and Profile?

late,
Coz
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