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Old 02-23-2009, 01:36 PM
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active sync not working!!!

My TouchPro wont sync with my pc. Ive tried everything, Hard resets, uninstall active sync on the pc, change roms.... nothing works. When I plug in my phone it ask me if I want to sync with pc or use phone as modem but when I select sync with pc nothing happens like the pc doesnt find it. What could be the problem?
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Old 02-23-2009, 01:39 PM
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Re: active sync not working!!!

Right click the active sync icon in your computers taskbar down by the clock and go to connection settings. Make sure "Allow USB Connections" is selected.

If that doesn't solve the issue, on your phone, go to start menu > settings > connections > USB to PC, and then make sure you deselect the "Advanced Network Functionality" or whatever it's called. Sometimes that helps.

If neither of these work, reply back and we'll go from there
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Old 02-23-2009, 01:41 PM
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Re: active sync not working!!!

There is no "advanced network Functionality" in USB to PC
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Old 02-23-2009, 01:42 PM
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Re: active sync not working!!!

I see ActiveSync, Enable faster data sync., Disk Drive, and Ask me first about USB.....
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Old 02-23-2009, 01:43 PM
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Re: active sync not working!!!

Ive tryed to connect with two different computers and neither detect the phone.
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Old 02-23-2009, 01:43 PM
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Re: active sync not working!!!

bad usb cable?
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Old 02-23-2009, 01:46 PM
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Re: active sync not working!!!

Maybe but it charges it.
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Old 02-23-2009, 01:51 PM
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Re: active sync not working!!!

Settings>Connetion tab>USB to PC> UNCHECK Enable faster data synchronization
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Old 02-23-2009, 01:53 PM
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Re: active sync not working!!!

Ive tryed that too.
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Old 02-23-2009, 01:59 PM
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Re: active sync not working!!!

Have you tried rebooting the pc? or just logging off and back on?
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