active sync not working!!!

kreeper187 · #1 (**permalink**) 02-23-2009, 01:36 PM

My TouchPro wont sync with my pc. Ive tried everything, Hard resets, uninstall active sync on the pc, change roms.... nothing works. When I plug in my phone it ask me if I want to sync with pc or use phone as modem but when I select sync with pc nothing happens like the pc doesnt find it. What could be the problem?

jtrag · #2 (**permalink**) 02-23-2009, 01:39 PM

Right click the active sync icon in your computers taskbar down by the clock and go to connection settings. Make sure "Allow USB Connections" is selected.

If that doesn't solve the issue, on your phone, go to start menu > settings > connections > USB to PC, and then make sure you deselect the "Advanced Network Functionality" or whatever it's called. Sometimes that helps.

If neither of these work, reply back and we'll go from there

kreeper187 · #3 (**permalink**) 02-23-2009, 01:41 PM

There is no "advanced network Functionality" in USB to PC

Nikkirox_1 · #4 (**permalink**) 02-23-2009, 03:39 PM

Quote:

Originally Posted by kreeper187

There is no "advanced network Functionality" in USB to PC

I too had this same problem almost. I wasn't getting any messages on either my PC nor my phone asking anything it just wasn't synching nor recognizing my device. However, I found help on Microsoft's site and it suggested I do what this poster suggested you do and Voila it worked. I seriously doubt you didn't find this what I suspect is that you didn't go to the right location to find it.

Go to Start on your Touch Pro ----> Settings ----> Connections tab ----> USB to PC -----> then uncheck the box "Enable Advanced Network Functionality".

If you don't see this then I suspect there is something wrong with your Touch pro because that should most certainly be there.