PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 11-06-2008, 01:50 AM
superevilllama's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC Evo 4G
Carrier: Sprint
 
Join Date: Jul 2007
Posts: 417
Reputation: 321
superevilllama is becoming a PPCGeeks regularsuperevilllama is becoming a PPCGeeks regularsuperevilllama is becoming a PPCGeeks regularsuperevilllama is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
repair damaged pro (scratches)

Any advice on how to touch up on a pro that was damaged from being dropped?

The chrome is scuffed a bit as well sa the battery cover in a small area.

Should I sand it a bit in those areas and get paint from a hobby store?
Reply With Quote
  #2 (permalink)  
Old 11-06-2008, 11:21 AM
akdmksjeanius's Avatar
Lurker
Offline
Pocket PC: Touch Pro
Carrier: sprint
 
Join Date: Oct 2008
Posts: 22
Reputation: 5
akdmksjeanius is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: repair damaged pro (scratches)

I need advice also
Reply With Quote
  #3 (permalink)  
Old 11-06-2008, 11:37 AM
hassanb85's Avatar
N00b
Offline
Pocket PC: HTC MOGUL 8600, HTC Touch PRO
Carrier: Sprint
 
Join Date: Dec 2007
Posts: 31
Reputation: 50
hassanb85 is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: repair damaged pro (scratches)

This issue has been already addressed to Sprint tech employees. this e-mail was recieved t his morning

Known Issue: HTC Touch Pro

Chrome Sides damage caused when device is dropped from approximately ear-level.
When the device is dropped from approximately 5 feet under certain conditions, the device can suffer damage to the chrome
sides. Damage seen can be a crack or significant chips in the corners.
Impacted ESN Range : A1000007800572 through A1000007805C7A
Instructions:
If the user has significant damage to the chrome side as a result of a drop, replace the HTC Touch Pro free of charge.

CE is working to improve this user experience in a future hardware upgrade/enhancement. The new
hardware will be in inventory November 2008.
__________________
Mr. Pro
Reply With Quote
This post has been thanked 8 times.
  #4 (permalink)  
Old 11-06-2008, 11:50 AM
superevilllama's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC Evo 4G
Carrier: Sprint
Threadstarter
 
Join Date: Jul 2007
Posts: 417
Reputation: 321
superevilllama is becoming a PPCGeeks regularsuperevilllama is becoming a PPCGeeks regularsuperevilllama is becoming a PPCGeeks regularsuperevilllama is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: repair damaged pro (scratches)

Quote:
Originally Posted by hassanb85 View Post
This issue has been already addressed to Sprint tech employees. this e-mail was recieved t his morning

Known Issue: HTC Touch Pro

Chrome Sides damage caused when device is dropped from approximately ear-level.
When the device is dropped from approximately 5 feet under certain conditions, the device can suffer damage to the chrome
sides. Damage seen can be a crack or significant chips in the corners.
Impacted ESN Range : A1000007800572 through A1000007805C7A
Instructions:
If the user has significant damage to the chrome side as a result of a drop, replace the HTC Touch Pro free of charge.

CE is working to improve this user experience in a future hardware upgrade/enhancement. The new
hardware will be in inventory November 2008.

hmmm really. my esn is exactly in that range, right at the bottom. Should I go through sprint or directly to HTC? Thanks!
Reply With Quote
  #5 (permalink)  
Old 11-06-2008, 08:16 PM
hassanb85's Avatar
N00b
Offline
Pocket PC: HTC MOGUL 8600, HTC Touch PRO
Carrier: Sprint
 
Join Date: Dec 2007
Posts: 31
Reputation: 50
hassanb85 is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: repair damaged pro (scratches)

Just go to any sprint repair center. You should be okay
Reply With Quote
  #6 (permalink)  
Old 11-06-2008, 08:17 PM
jhiciano's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC TP1, TP2, and Hero
Carrier: Sprint
Location: NE
 
Join Date: May 2008
Posts: 151
Reputation: 50
jhiciano is becoming a great contributor
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: repair damaged pro (scratches)

sweet, didnt even know about this wonder what they going to do to solve the issue.
Reply With Quote
  #7 (permalink)  
Old 11-06-2008, 08:19 PM
Exil3d's Avatar
Banned User
Offline
Pocket PC: yo mama
Carrier: yo daddy
 
Join Date: Feb 2008
Posts: 2,939
Reputation: 5413
Exil3d is a trusted member of the communityExil3d is a trusted member of the communityExil3d is a trusted member of the communityExil3d is a trusted member of the communityExil3d is a trusted member of the communityExil3d is a trusted member of the communityExil3d is a trusted member of the communityExil3d is a trusted member of the communityExil3d is a trusted member of the communityExil3d is a trusted member of the communityExil3d is a trusted member of the community
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: repair damaged pro (scratches)

Wow! Nice info to know. You would think its users fault since the user dropped it.
Reply With Quote
  #8 (permalink)  
Old 11-06-2008, 08:22 PM
Baffles's Avatar
Noob
Offline
Pocket PC: HTC Touch Pro
Carrier: Sprint SERO
Location: Upstate New York
 
Join Date: Sep 2007
Posts: 1,514
Reputation: 10143
Baffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation levelBaffles can't get a higher reputation level
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via AIM to Baffles
Re: repair damaged pro (scratches)

Umm... it's supposed to withstand damage when being dropped from 5 feet? Was that a joke post?
__________________

baf.cc | GPS Toggler | Touch Pro Essentials | Got MSL?
Donations are accepted and greatly appreciated.
Reply With Quote
  #9 (permalink)  
Old 11-06-2008, 08:42 PM
gobmonster's Avatar
Halfway to VIP Status
Offline
Pocket PC: Touch Pro
Carrier: sprint
 
Join Date: Jul 2007
Posts: 523
Reputation: 270
gobmonster is becoming a PPCGeeks regulargobmonster is becoming a PPCGeeks regulargobmonster is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: repair damaged pro (scratches)

Quote:
Originally Posted by Baffles View Post
Umm... it's supposed to withstand damage when being dropped from 5 feet? Was that a joke post?
Hopefully it doesnt shatter like glass from 5 feet, but my expectation is that these things are fragile. Get a wrist strap people!
Reply With Quote
  #10 (permalink)  
Old 11-06-2008, 08:47 PM
calebb's Avatar
Lurker
Offline
Pocket PC: Raphael
Carrier: Sprint
 
Join Date: Jul 2008
Posts: 13
Reputation: 10
calebb is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: repair damaged pro (scratches)

Quote:
Originally Posted by hassanb85 View Post
This issue has been already addressed to Sprint tech employees. this e-mail was recieved t his morning

Known Issue: HTC Touch Pro

Chrome Sides damage caused when device is dropped from approximately ear-level.
When the device is dropped from approximately 5 feet under certain conditions, the device can suffer damage to the chrome
sides. Damage seen can be a crack or significant chips in the corners.
Impacted ESN Range : A1000007800572 through A1000007805C7A
Instructions:
If the user has significant damage to the chrome side as a result of a drop, replace the HTC Touch Pro free of charge.

CE is working to improve this user experience in a future hardware upgrade/enhancement. The new
hardware will be in inventory November 2008.
LOL! riiiight....
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 02:50 PM.


Powered by vBulletin® ©2000 - 2018, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com