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Old 12-14-2009, 12:05 PM
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No Video Display

Hi Guys, I just wanted to pick the brains of numerous other touch pro users, so over the weekend i dropped my phone, like literally 2-3 feet, and it was a soft drop onto a couch, and after that the video display stopped working. The phone works because it still makes the same noises when I boot it up, and when I press the power button the LCD does light up, like you know, that brighter shade of black, but the screen is just blank. Is there a way some cable is loose, or does anyone know what this could be? and how repairable this is, i don't have insurance through sprint so i was gonna try to do it myself if possible.
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Old 12-14-2009, 12:24 PM
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Re: No Video Display

Is it still under warranty? If it is, flash back to stock and re-lock. The same thing has happened to me. They had no problem replacing it with a refurb.

If it's not under warranty anymore, flash back to stock anyway and take it into a store. Sometimes they'll look at a phone regardless.

If all else fails, you could take it apart and find whatever connection was broken, but it's never an easy feat.

Good luck!
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Old 12-14-2009, 01:05 PM
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Re: No Video Display

You can also use the video out cable to help see what you are doing as well.
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Old 12-14-2009, 03:21 PM
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Re: No Video Display

Another option is to use MyMobiler. You can view your phone's screen on the PC via ActiveSync. It may be a little challenging setting it up with a blank screen. But it's worth the try. That worked for me when I cracked the screen on my Mogul 6800.
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Old 12-14-2009, 05:10 PM
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Re: No Video Display

Something happened to your device. I have a tp I am just using for a charger that has this issue. Bad esn and flashed to cricket, but have been tempted here recently to take to shop and see if they can fix it. I know a new screen and digitizer can be had on ebay for $60 bucks, but wonder what shop would say. Sucks since I bought it for 5 bills and cant sell it on craigs list for $50 as parts.
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