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Old 05-10-2009, 11:05 PM
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Dead Diamond :( UPDATE: magic gnomes!

Hi guys, so my Diamond won't boot up.. I'm devastated.

I can get in to the bootloader just fine which as far as I understand will let me flash a new ROM. That's all fine but I have data on my phone that's not backed up anywhere that I need to recover. Can anyone help me figure out how to get back in please?

When I power it on, it shows the initial "Touch Diamond" screen and then the red text at the bottom with the radio version etc and then just hangs there... I really need to get in to back up some data and then I can reflash without any problems.

Please help
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Old 05-10-2009, 11:07 PM
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Re: Dead Diamond :( Need to get back in to recover data

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Originally Posted by the7thson View Post
Hi guys, so my Diamond won't boot up.. I'm devastated.

I can get in to the bootloader just fine which as far as I understand will let me flash a new ROM. That's all fine but I have data on my phone that's not backed up anywhere that I need to recover. Can anyone help me figure out how to get back in please?

When I power it on, it shows the initial "Touch Diamond" screen and then the red text at the bottom with the radio version etc and then just hangs there... I really need to get in to back up some data and then I can reflash without any problems.

Please help
Get into bootloader and flash back to stock/shipped.
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Old 05-10-2009, 11:10 PM
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Re: Dead Diamond :( Need to get back in to recover data

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Originally Posted by Drybonz View Post
Get into bootloader and flash back to stock/shipped.
That won't recover any data saved on the internal memory (not the 4gig internal storage) though? I don't care so much about the hardware, I just need the contents on the internal memory saved. Maybe I just don't understand what you mean, but how will flashing to shipped recover that data?

Last edited by the7thson; 05-10-2009 at 11:13 PM.
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Old 05-10-2009, 11:13 PM
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Re: Dead Diamond :( Need to get back in to recover data

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Originally Posted by the7thson View Post
That won't recover any data saved on the internal memory (not the 4gig internal storage) though? I don't care so much about the hardware, I just need to the contents on the internal memory saved. Maybe I just don't understand what you mean, but how will flashing to shipped recover that data?
I don't understand... why do you think you won't be able to access the data on your internal storage once you have a working rom?
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Old 05-10-2009, 11:14 PM
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Re: Dead Diamond :( Need to get back in to recover data

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Originally Posted by Drybonz View Post
I don't understand... why do you think you won't be able to access the data on your internal storage once you have a working rom?
Because I'm not trying to access the data on the INTERNAL STORAGE. I'm trying to access the built in memory. I need to get in to my pim.vol etc where I have important info saved in my text messages.
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Old 05-10-2009, 11:17 PM
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Re: Dead Diamond :( Need to get back in to recover data

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Originally Posted by the7thson View Post
Because I'm not trying to access the data on the INTERNAL STORAGE. I'm trying to access the built in memory. I need to get in to my pim.vol etc where I have important info saved in my text messages.
Oh... gotcha... I was thrown off by the phrase "internal memory". My bad.

Yeah... I dunno man... I'm pretty sure you have to back that stuff up before the crisis hits. Maybe one of the real gurus can help you out though.

Sorry I was barkin up the wrong tree there.
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Old 05-10-2009, 11:21 PM
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Re: Dead Diamond :( Need to get back in to recover data

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Originally Posted by Drybonz View Post
Oh... gotcha... I was thrown off by the phrase "internal memory". My bad.

Yeah... I dunno man... I'm pretty sure you have to back that stuff up before the crisis hits. Maybe one of the real gurus can help you out though.

Sorry I was barkin up the wrong tree there.
No worries, you're just trying to help it's all good. I think I may actually be out of luck here.. I'm just so devastated
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Old 05-10-2009, 11:24 PM
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Re: Dead Diamond :( Need to get back in to recover data

Hey guys, just a thought, but I had my diamond do this once where it locked up on the same screen for no apparent reason. I was driving home and decided to take the battery out for 20 minutes or so, thought I was screwed, then put it back in, and it worked again. not sure if you tried taking the battery out for a while but maybe give it a try. That's my highly amateur advice. sorry this happened.
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Old 05-10-2009, 11:29 PM
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Re: Dead Diamond :( Need to get back in to recover data

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Originally Posted by rileyd5 View Post
Hey guys, just a thought, but I had my diamond do this once where it locked up on the same screen for no apparent reason. I was driving home and decided to take the battery out for 20 minutes or so, thought I was screwed, then put it back in, and it worked again. not sure if you tried taking the battery out for a while but maybe give it a try. That's my highly amateur advice. sorry this happened.
That's good advice... sorry I assumed you had already tried to get it to boot up again 7thson.
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Old 05-10-2009, 11:31 PM
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Re: Dead Diamond :( Need to get back in to recover data

Definitely good advice. I've pulled the battery out many time but I've only had it out for up to 5 minutes or so and then I get too anxious and try to get it to boot back up again. I'll try leaving it out for a long time this time around. Appreciate the advice riley
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