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Old 05-10-2009, 11:05 PM
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Dead Diamond :( UPDATE: magic gnomes!
Hi guys, so my Diamond won't boot up.. I'm devastated.

I can get in to the bootloader just fine which as far as I understand will let me flash a new ROM. That's all fine but I have data on my phone that's not backed up anywhere that I need to recover. Can anyone help me figure out how to get back in please?

When I power it on, it shows the initial "Touch Diamond" screen and then the red text at the bottom with the radio version etc and then just hangs there... I really need to get in to back up some data and then I can reflash without any problems.

Please help
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Old 05-10-2009, 11:07 PM
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Re: Dead Diamond :( Need to get back in to recover data
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Originally Posted by the7thson View Post
Hi guys, so my Diamond won't boot up.. I'm devastated.

I can get in to the bootloader just fine which as far as I understand will let me flash a new ROM. That's all fine but I have data on my phone that's not backed up anywhere that I need to recover. Can anyone help me figure out how to get back in please?

When I power it on, it shows the initial "Touch Diamond" screen and then the red text at the bottom with the radio version etc and then just hangs there... I really need to get in to back up some data and then I can reflash without any problems.

Please help
Get into bootloader and flash back to stock/shipped.
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Old 05-10-2009, 11:10 PM
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Re: Dead Diamond :( Need to get back in to recover data
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Originally Posted by Drybonz View Post
Get into bootloader and flash back to stock/shipped.
That won't recover any data saved on the internal memory (not the 4gig internal storage) though? I don't care so much about the hardware, I just need the contents on the internal memory saved. Maybe I just don't understand what you mean, but how will flashing to shipped recover that data?
Last edited by the7thson; 05-10-2009 at 11:13 PM.
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Old 05-10-2009, 11:13 PM
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Re: Dead Diamond :( Need to get back in to recover data
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Originally Posted by the7thson View Post
That won't recover any data saved on the internal memory (not the 4gig internal storage) though? I don't care so much about the hardware, I just need to the contents on the internal memory saved. Maybe I just don't understand what you mean, but how will flashing to shipped recover that data?
I don't understand... why do you think you won't be able to access the data on your internal storage once you have a working rom?
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Old 05-10-2009, 11:14 PM
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Re: Dead Diamond :( Need to get back in to recover data
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Originally Posted by Drybonz View Post
I don't understand... why do you think you won't be able to access the data on your internal storage once you have a working rom?
Because I'm not trying to access the data on the INTERNAL STORAGE. I'm trying to access the built in memory. I need to get in to my pim.vol etc where I have important info saved in my text messages.
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Old 05-10-2009, 11:17 PM
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Re: Dead Diamond :( Need to get back in to recover data
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Because I'm not trying to access the data on the INTERNAL STORAGE. I'm trying to access the built in memory. I need to get in to my pim.vol etc where I have important info saved in my text messages.
Oh... gotcha... I was thrown off by the phrase "internal memory". My bad.

Yeah... I dunno man... I'm pretty sure you have to back that stuff up before the crisis hits. Maybe one of the real gurus can help you out though.

Sorry I was barkin up the wrong tree there.
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Old 05-10-2009, 11:31 PM
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Re: Dead Diamond :( Need to get back in to recover data
Definitely good advice. I've pulled the battery out many time but I've only had it out for up to 5 minutes or so and then I get too anxious and try to get it to boot back up again. I'll try leaving it out for a long time this time around. Appreciate the advice riley
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Old 05-10-2009, 11:48 PM
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Re: Dead Diamond :( Need to get back in to recover data
Pull the battery before you try anything else!! I accidentally flashed a Pro radio to my Diamond and bricked it. I had pictures in internal memory that I did not want to lose. Couldn't enter bootloader or anything. Pulled the battery for 5 minutes, put it back in and voila!!! Got all my stuff back even though I had to flash a new ROM afterwards to get my phone to work. Hope it works for you.
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Old 05-10-2009, 11:51 PM
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Re: Dead Diamond :( Need to get back in to recover data
Had the battery out for 20 mins, still no go

It just hangs on the initial Touch Diamond screen with the red text at the bottom with version numbers and then doesn't go anywhere
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Old 05-10-2009, 11:54 PM
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Re: Dead Diamond :( Need to get back in to recover data
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Originally Posted by the7thson View Post
Had the battery out for 20 mins, still no go

It just hangs on the initial Touch Diamond screen with the red text at the bottom with version numbers and then doesn't go anywhere
sorry to hear that. You can try to go to sprint repair store and ask them to recover the items. I returned one phone to them and they asked me if I wanted my phone backed up before they did the exchange. do you have the sprint shipped rom on there?
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