Sprint Fraud department called me

ModmyPPC · #1 (**permalink**) 06-17-2011, 07:09 PM

I got a call from sprint fraud department yesterday.

I bought an eprp plan and transfered liability of a sero plan to my account.

I also did the same for my girlfriend. Opened up a eprp plan, transfered sero plan, canceled eprp plan. and she also got a call from the fraud department.

So im thinking its not a coincidence.

IS this legal what we did. Ive read countless threads on transfering sero plans and I havn't come accross one person whos talked about sprint fraud department calling them. Everyone has said that it is completly legal.

I dont want them to cancel my account I bought the dam thing and already paid the guy for the sero plan

Im very worried here. What should I do? What do they want?

Im afraid if I ignore them they will freeze my account.

Maybe he just wants to confirm the transfer of liability i dont know but Im a little worried what should I do?

**hypeo** · #2 (**permalink**) 06-18-2011, 12:20 PM

talk to them and tell them that your friend from sprint gave you the account. Maybe that would help.

Da Uniq 1 · #3 (**permalink**) 06-20-2011, 05:47 PM

Also, if you ignore them and they are considering it fraud, they will mail you letters on your options. More than likely, the option will be to switch plans, or let your account go without Early Termination Fee.

Then they will leave you voicemails about those options. And if they don't here from you they will simply switch your plan for you by a given deadline.

So like hypeo said, I would call them, see what they have to say and try that option.

ModmyPPC · #4 (**permalink**) 06-21-2011, 10:26 AM

called them it looks like there after the person who sold me the plan.

They can't touch my plan.

Azrial · #5 (**permalink**) 06-23-2011, 11:48 AM

Yeah, information is always better then guessing when it comes to solving problems. I am glad that you got your problem resolved!

leckey73 · #6 (**permalink**) 06-23-2011, 12:08 PM

Quote:

Originally Posted by ModmyPPC

called them it looks like there after the person who sold me the plan.

They can't touch my plan.

Quote:

Originally Posted by Azrial

Yeah, information is always better then guessing when it comes to solving problems. I am glad that you got your problem resolved!

Information is the key to suscess in alot of cases.