06-20-2011, 04:24 PM
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Sprint Called to Warn of $200 Overage
Got a call from Sprint today informing me that my bill that'll be sent out in 4 days has 375 minutes over my limit for an overage charge of about $175.
I was NOT expecting to have gone over my minutes this month so I listened... The lady said that as a courtesy, she can add 300 extra minutes EVERY MONTH, FOR FREE as long as I'm a Sprint customer, and backdate that to take care of most of the overage. Then she said she could apply an additional 100 minutes for $5 to take care of the rest of the overage. I obviously agreed, and she said my next bill will just have an additional one-time $5 charge with no overage charges. Correct me if I'm wrong, but that is impressive. Sprint called ME before I get my bill to take care of MY irresponsibility. Guess who just scored some major points with me?
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