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-   -   Sprint Called to Warn of $200 Overage (http://forum.ppcgeeks.com/showthread.php?t=144737)

[sammich] 06-20-2011 04:24 PM

Sprint Called to Warn of $200 Overage
 
Got a call from Sprint today informing me that my bill that'll be sent out in 4 days has 375 minutes over my limit for an overage charge of about $175.

I was NOT expecting to have gone over my minutes this month so I listened... The lady said that as a courtesy, she can add 300 extra minutes EVERY MONTH, FOR FREE as long as I'm a Sprint customer, and backdate that to take care of most of the overage. Then she said she could apply an additional 100 minutes for $5 to take care of the rest of the overage. I obviously agreed, and she said my next bill will just have an additional one-time $5 charge with no overage charges.

Correct me if I'm wrong, but that is impressive. Sprint called ME before I get my bill to take care of MY irresponsibility.

Guess who just scored some major points with me?

darren.wlsn1 06-20-2011 04:29 PM

Re: Sprint Called to Warn of $200 Overage
 
thata boy, must be karma cause you spread lots of good karma around here. always helped me when i had stupid questions.

[sammich] 06-20-2011 04:36 PM

Re: Sprint Called to Warn of $200 Overage
 
Quote:

Originally Posted by darren.wlsn1 (Post 2117246)
thata boy, must be karma cause you spread lots of good karma around here. always helped me when i had stupid questions.

You never had stupid questions! Everyone had to start somewhere, I bet my first questions were 500x worse lol

AZTECHKA 06-20-2011 04:42 PM

Re: Sprint Called to Warn of $200 Overage
 
What self respecting Sprint customer doesn't have an unlimited plan? LOL
That was nice... The same thing happened to me a long time ago when I had a flip phone and no data plan.
p.

darren.wlsn1 06-20-2011 04:51 PM

Re: Sprint Called to Warn of $200 Overage
 
Quote:

Originally Posted by AZTECHKA (Post 2117251)
What self respecting Sprint customer doesn't have an unlimited plan? LOL
That was nice... The same thing happened to me a long time ago when I had a flip phone and no data plan.
p.

wish you didn't have "data plan" now. lol

AZTECHKA 06-20-2011 04:54 PM

Re: Sprint Called to Warn of $200 Overage
 
YOU wish I didn't have a data plan? Why? So I would stop trolling here? LOL.
Trolling = Tablets.
p.

Mswezey 06-21-2011 12:04 AM

Re: Sprint Called to Warn of $200 Overage
 
that's awesome

+1 to Sprint!

quick99si 06-25-2011 04:48 AM

Re: Sprint Called to Warn of $200 Overage
 
So uhh dumb question real quick... are you sure it was Sprint who called you and not one of those third party scammer types?

I would call in and verify that the representative did in fact do what she promised.

gullzway 06-25-2011 07:36 AM

Re: Sprint Called to Warn of $200 Overage
 
Sounds like you need to get a Google voice # and a free "Sprint to Home" # added to your account. Then you'll have unlimited anytime to any number.

Call retentions and ask for the Pick 3, they'll tell you it's $5, tell them your friend had it added for free, they'll refuse, ask about a Sprint to Home #, hopefully they'll offer it for free!

Edit: Looked it up and Sprint to Home is also listed as $5/month http://shop2.sprint.com/en/services/..._to_home.shtml

Never hurts to try for perks though!

[sammich] 06-25-2011 12:08 PM

Re: Sprint Called to Warn of $200 Overage
 
Quote:

Originally Posted by quick99si (Post 2119859)
So uhh dumb question real quick... are you sure it was Sprint who called you and not one of those third party scammer types?

I would call in and verify that the representative did in fact do what she promised.

Yep I checked online the next day and all the correct credits had been applied to my account


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