Thread: Sprint Called to Warn of $200 Overage
View Single Post
  #1 (permalink)  
Old 06-20-2011, 04:24 PM
[sammich]'s Avatar
[sammich]
Retired Moderator
Offline
 
Join Date: Jul 2007
Posts: 6,039
Reputation: 10109
[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level[sammich] can't get a higher reputation level
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Sprint Called to Warn of $200 Overage
Got a call from Sprint today informing me that my bill that'll be sent out in 4 days has 375 minutes over my limit for an overage charge of about $175.

I was NOT expecting to have gone over my minutes this month so I listened... The lady said that as a courtesy, she can add 300 extra minutes EVERY MONTH, FOR FREE as long as I'm a Sprint customer, and backdate that to take care of most of the overage. Then she said she could apply an additional 100 minutes for $5 to take care of the rest of the overage. I obviously agreed, and she said my next bill will just have an additional one-time $5 charge with no overage charges.

Correct me if I'm wrong, but that is impressive. Sprint called ME before I get my bill to take care of MY irresponsibility.

Guess who just scored some major points with me?
Reply With Quote
This post has been thanked 2 times.