touch diamond can, but touch pro 2 cant?

[badname]

ok, and yes this deserves another post

heres the procedure

1 login with or credentials via internet explorer
2 hit start client in the browser
3 broswer runs a script that opens the actual vpn client
4 we run the app that does what we need

we never get to step 3, the browser is unable to trigger the client
it just stays on the "please wait" screen forever
and like i said if i hit check compatability it says javascript disabled