Exchange ActiveSync Calendar & Hard Reset

[raidzero]

Hey all, I was wondering why my Outlook calendar was being deleted all the time and then it hit me - when I hard reset (which is all the time because I am addicted to cooking) and then sync with exchange it seems to replace all the calendar items on the server with those on my device (none, since i Just flashed). Email and contacts go in the right direction. When I sync after flashing all my emails and all my contacts come down from the server with no issues. It seems the calendar is being synced in the wrong direction at first. I can add appointments on either the phone or the PC and it's all fine until I hard reset. Is there any way to change this behavior? Thanks!

[nomad_delta]

Originally Posted by raidzero

Hey all, I was wondering why my Outlook calendar was being deleted all the time and then it hit me - when I hard reset (which is all the time because I am addicted to cooking) and then sync with exchange it seems to replace all the calendar items on the server with those on my device (none, since i Just flashed). Email and contacts go in the right direction. When I sync after flashing all my emails and all my contacts come down from the server with no issues. It seems the calendar is being synced in the wrong direction at first. I can add appointments on either the phone or the PC and it's all fine until I hard reset. Is there any way to change this behavior? Thanks!

I have synchronized many different WinMo devices running many different ROMs with many different Exchange servers (including Exchange 2000, 2003, and 2007) and have never encountered this behavior.

I configure my Exchange activesync connection manually after each flash (yeah, I've been meaning to learn sashimi or whatever...) -- how do you configure yours? I mean, the device doesn't even know about your server after a hard reset until you reconfigure it.

--nomad_delta

[raidzero]

Originally Posted by nomad_delta

I have synchronized many different WinMo devices running many different ROMs with many different Exchange servers (including Exchange 2000, 2003, and 2007) and have never encountered this behavior.

I configure my Exchange activesync connection manually after each flash (yeah, I've been meaning to learn sashimi or whatever...) -- how do you configure yours? I mean, the device doesn't even know about your server after a hard reset until you reconfigure it.

--nomad_delta

nomad, thanks for the reply. I configure mine manually, as you do.

So if you have calendar appointments that you set via outlook on PC, and then do a hard reset or flash a new ROM, the appointments will remain? It seems that they SHOULD, maybe they do. I have not figured out what is causing my appointments to disappear but first place I looked was the phone since I reset/flash it all the time..

I am on a TP2 on sprint with exchange 2003 server-side.

[nomad_delta]

Originally Posted by raidzero

nomad, thanks for the reply. I configure mine manually, as you do.

So if you have calendar appointments that you set via outlook on PC, and then do a hard reset or flash a new ROM, the appointments will remain? It seems that they SHOULD, maybe they do. I have not figured out what is causing my appointments to disappear but first place I looked was the phone since I reset/flash it all the time..

I am on a TP2 on sprint with exchange 2003 server-side.

After a hard reset everything is gone from the device, of course -- but that won't affect the email/calendar/contacts/etc saved on your Exchange server. When you reconfigure your device to sync to your Exchange server, it should re-synchronize all of the data down, calendar entries included.

One thing to note though -- the default settings for new Exchange ActiveSync connections are to only synchronize the most recent 2 weeks of Calendar data. It won't remove the old entries from your server/Outlook, but you won't see them on your device unless you change the setting.

Just so I understand correctly, are your calendar entries actually disappearing from *Outlook* after you hard reset? If so, that's really unusual. You're not using any kind of "PIM Backup" type software between flashes, are you?

--nomad_delta

[raidzero]

Originally Posted by nomad_delta

After a hard reset everything is gone from the device, of course -- but that won't affect the email/calendar/contacts/etc saved on your Exchange server. When you reconfigure your device to sync to your Exchange server, it should re-synchronize all of the data down, calendar entries included.

One thing to note though -- the default settings for new Exchange ActiveSync connections are to only synchronize the most recent 2 weeks of Calendar data. It won't remove the old entries from your server/Outlook, but you won't see them on your device unless you change the setting.

Just so I understand correctly, are your calendar entries actually disappearing from *Outlook* after you hard reset? If so, that's really unusual. You're not using any kind of "PIM Backup" type software between flashes, are you?

--nomad_delta

nomad, that is correct, calendar entries are removed from outlook and phone too. I am using no backup software of any kind. I do have two computers, one that rarely connects to corporate exchange server and one that is always on it. I always thought calendar appointments, along with everything else - messages, contacts; were stored on the server and it just pushed all the information down to the client(s) from the server.. I have noticed the two weeks setting so that leads me to believe my problem is not phone related, since ALL my appointments get erased, not just those in the last two weeks...

edit: I just looked at my calendar in month-view mode and notice that my vacation (next week) is still there! I travel to different facilities and use the calendar to keep track of my trips and time.. very irritating when they keep disappearing when the time comes to fill out the expense report...

I guess I am using the calendar for the opposite of what most use it for, mainly for review later. My future appointments seem unaffected???

[raidzero]

I just confirmed it, my appointments all just disappeared when I flashed... AS is supposed to pull appointments FROM the server, not erase them!! argh lol

at least now I know I am not crazy

[nomad_delta]

Originally Posted by raidzero

I just confirmed it, my appointments all just disappeared when I flashed... AS is supposed to pull appointments FROM the server, not erase them!! argh lol

at least now I know I am not crazy

That sir, is quite strange. At what point during the flash do the appointments disappear from your server? Are you flashing a new ROM or just doing a hard reset?

Do you have anything scripted that runs after the hard reset on your ROM? SASHIMI, UC, etc?

I would suggest temporarily flashing to a different, preferably CLEAN ROM, and removing your SD card during the hard reset. I'd be willing to be it won't erase your calendar that way. Then it's just a matter of tracking down what specifically is causing it, but that should narrow it down a bit.

--nomad_delta

[raidzero]

Originally Posted by nomad_delta

That sir, is quite strange. At what point during the flash do the appointments disappear from your server? Are you flashing a new ROM or just doing a hard reset?

Do you have anything scripted that runs after the hard reset on your ROM? SASHIMI, UC, etc?

I would suggest temporarily flashing to a different, preferably CLEAN ROM, and removing your SD card during the hard reset. I'd be willing to be it won't erase your calendar that way. Then it's just a matter of tracking down what specifically is causing it, but that should narrow it down a bit.

--nomad_delta

I do not run any UC/sashimi, just runcc, that happens long before I sync with exchange though. I am up early today so I will play with it and see what happens.. thanks for the input!

[gprimr1]

Could you have somehow set your Outlook to sync Phone to PC and somehow set it to "On Conflict, Phone wins"

Are you syncing with Outlook client or directly with the server?

It sounds to me like the initial sync is phone to PC instead of PC to phone.