I'm stuck on the "loading" screen as well.

just checked min, all seems to be working

Okay - watching welcome movie now, so it must have been the "traffic".

I'll ask again, but do SERO users get charged extra for using Sprint TV?

again, no one really knows for sure until our next bills come out.

;-)
 

Great question!

You are right. Wi-fi connections would not be subject to that issue. However clearly the Sprint/MobiTV proxy server is seeing a lot of traffic. Sprint also has reconfigured their channel/content so certain things may be intermittently unavailable. Personally my service has been fine. I was using it since Monday in New York, using it now back here in San Diego (flew in this morning about 1am and used it on the cab ride home).

Yes! Absolutely (Keep in mind this is CDMA,GSM is done a bit different) I'll PM you the process and i am going to start a thread dedicated to the topic. We started defaulting AOC to the last digit of a users phone number years ago. AOC's 0 and 1 are usually reserved for EMS so they can get through in a time of emergency. Lower the number, higher the priority access to the system. If a 3 and a 7 both need to make a call, the 3 would have priority.

You also want to change your Slot Cycle Index as well to get the best ring throughput and network access. as that determines how often the handset updates its network status.

There are a couple other posts on these subjects if your willing to dig through some searches.

On the east coast. I used my backup program and got a Deactived User error. So I ran the cab and got the welcome screen and now says Loading. Earlier I had full bars and did a soft reset and still got Loading... on all channels. Mine is out...

My dad, Brother, and myself all have the Mogul and are running SprintTv. Brother's phone started having the same problems. I went through File Explorer/Program Files/SprintTv/Cache/and noticed that I had four folders(Channels, Icons, Lineups, & Menu). He didn't have those folders in his Cache file. I did a simple copy/paste of my Cache file to his SprintTv folder and deleted his old Cache folder. I bet his A$$ twenty that it solved the problem. And, what do you know his SprintTv is working and my pockets are a little heavier now. Hope that helps

Can you post those in a ZIP? I may need the same thing?

wanna post those cache files? see if it solves things for us?

Can you post what is in each folder???

My SprintTV is working.... searched my device for a "SprintTV" folder, and nada... Searched for Lineups.... nada.
Ah.... but in \Windows\cache

jackpot

Here's the zip:

what do we do with that zip? :) thanks!

I have no idea... it is the contents of \Windows\cache, which has the 4 folders you would have if your sprint tv was working. So, you could try unzipping it into \windows\cache after deleting everything that was in there. You could look at it and see whats in there. You could print it out and wallpaper your room...

I dunno. People do the darndest things :D

Cache
 

Adding those cache files worked, no more loading....
Thanks!

agreed! worked fine for me. even after the smart a coments! :lol:

thanks!

Worked for me too. Thanks

Worked for me as well, checked subscriptions and it said I dont have any additional. Not sure what that meant but I don't have a option of subscribing or canceling anymore as well.
I clicked on Disney and could not get it to open. I am running on wi-fi currently and the others open quick.

Great find on the cure!!

Thank you... Worked for me as well!!
 

It worked for me too!!! You are the greatest!!! Thank you!

It did not work in my \windows\cache but did work in my \program files\Sprint TV folder.

Woo Hoo!!!
 

I had the loading issue on my 6800 and put the cache in place and now I'm rocking.
(mine was Program Files/SprintTV/Cache... nothing in windows WM6 here)

This does not work on my wife's Q she is an invalid user or something even with the cache files, which where not meant to help that issue but I tried.

Yeah!!!! Finally

Knew it was not just bandwidth.

- Shoes

um...call me greedy but i can't seem to get Sprint Xtra tv channels to work because it says i have to subscribe. Is anyone else getting those? thanks!

Ok, so the tv app was built into my rom, so the cach dir is in a different location if you installed it from cab (Program Files/SprintTV/Cache) but otherwise, seems like its working for folks who were stuck....

Glad it helped!

copied the cache files to the program file folder. Working perfectly fine

does anyone know why these posts all say there are attachments and yet i cant find any links to download? i had to resort to going to another site to download the original cab now i need these folders for the cache. can someone help?

you need to be logged in to see the attachments

avaya

thanks for the zip .. i'm up and runnig

im logged in (i have to be logged in to comment right?) but i still dont see any attachments.

Ok, so I've downloaded this zip and extracted to the SprintTV cache folder, and it seems to be working, I can see all the channels.

My question now is, what channels are free? cause it appears that some of the channels, like CBS Mobile (which I though wasn't free) are running fine.

I just don't want to get hit with a bill later.

Thanks

I put the cache folder into my Sprint Program Files folder and after running the app the files are deleted. Anyone know why? I use a Sprint 6700 with WM5

Glad the little copy/paste cache folder worked for everyone.
*My good friend runs a Sprint store right across the street from my job and he says that we should not get billed for any of our wrong doings..............then he turns around and asks me to put the SprintTv on his phone. Go figure!*

Hey CalcMan, have fun with it and and give into the temptation. Just remember if you get a extremely high bill then we ALL get a extremely high bill. (PEER PRESSURE)

Did you go Program Files/SprintTv/delete the old Cache file and paste the new one?

i'll be installing this in the morning, thanks.

I pasted over the old one, I'll try deleting then pasting. You think that could be the problem?

Hey all here's what I did:
Installed the cab, loaded it up then it mandated an upgrade so I went ahead with that, added the cache=Loading
Uninstalled, reinstalled, did not load the program but rather put the cache into program file/sprinttv, ran it, NO upgrade was mandated (a little confused by this one but maybe its because of th cache having the files needed?)=No Loading BUT only like 4 channels, the ones which i could see the icons for were the ones that would load all the rest just had the titles and nothing woul happen when I clicked on them.
My question is that I cannot subscribe to anything, no option for it, and some of my channels...well most of them don't come in, any suggestions?
I will try uninstalling a few more times but if anyone knows off the bat that would be great (I read somewhere in this thread that it may just be a cycling issue where the channels werent available for anyone at that particular time, but with all the channels that I couldn't access I find that a little hard to beleive.)

Thanks
PH

??? IS ANYONE GETTING THE SPRINT XTRA CHANNELS AS WELL? It says I have to subscribe to those! I am on SERO plan by the way...so let me know if you are on SERO as well and are getting that for free. Thanks!

installed the cache and works great! thanks. why would the cache have missing files in them?

seems like the cache is stored in different places on different phones/OS versions and the maker of the install cab had the cache in the windows/cache directory so some of us have to make changes.

I could be wrong but it seems a reasonable possibility.

Cache
 

The cache works great, but the problem I am having is that it disappears. I was having the same problem as others were it stays in the loading screen. I looked and the cache was gone, I downloaded and installed it and it ran fine. But this morning I tried it and it was stuck again, looked and the cache was gone, re-installed it and it works fine again. I am on a Sprint PPC 6700 with WM5 original ROM. Anyone else having this problem.

Clearly slapping in cache files is a band-aid at best... without knowing what sprinttv is doing, but knowing full well what "cache" means, I can guess that the app downloads new content as directed by the server, updating and replacing the cache files as the content on the server changes. So over (a fairly short period of) time, the cache files I uploaded will become invalid.

The bigger question is, why can't some people update their cache? Is everyone who is having cache update problems on SERO? I am not, I've got PV access service.