Qwest + Mogul = No Update Ever?

[meatgel]

My bluetooth never paired with anything from the day I got it, but I really didn't need it so I kept the phone. Then I bought a Ford Edge with Sync and NEED bluetooth. Qwest sent me a new phone right away (not refurb) and the bluetooth with Sync works great .... but I can't use data and they can't figure out why.

We ran IOTA about 50 times and then I told them at the tier 2 level that the username of the phone was showing a hex ESN and @hcm.sprintpcs.com. Then they said they would send me another one. Seems like something they could reprogram. Now I'm waiting for another phone.

On a side note, while I was booting up the phone from a hard reset, I asked the tier 2 guy what his thoughts were on the Sprint/Qwest contract comming up on the end in Spring 2009. He said he's rooting for Sprint or ATT, otherwise he'd loose his job. Verizon will take care of their own phone support. So, all might be new in 2009!

Maybe Qwest will buy Sprint. QWINT.