11-21-2013, 06:13 PM
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need help with factory reset
I have a Galaxy Note 3 with a broken lcd that I need to do factory reset on. It's been replaced by insurance but I don't want to send it back until I erase all my old data. Any ideas on howi can do this. The Samsung people in Best Buy have tried to reflash it but when I try to sync it with Kies it still tells me to unlock the device, which would suggest that it hasn't been reset sincei keep it locked. Thanks for any help.
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Best regards,
Chris 
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11-21-2013, 06:26 PM
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Re: need help with factory reset
Manually put the phone in to recovery and factory reset.
Or you might try entering the wrong unlock code a few times and see if the phone does a factory reset. Last edited by demonlordoftheround; 11-21-2013 at 06:28 PM.
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11-24-2013, 03:11 PM
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Re: need help with factory reset
Got it. Thanks. Had to borrow another Note 3 to go through the steps, since the screen didn't work on mine.
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11-27-2013, 12:17 PM
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Re: need help with factory reset
Glad you got it worked out. Did you go get your free Google store cash?
__________________
 FORUM FAQ | FORUM RULES | NEW USER GUIDE |TIPS FOR SEARCHING | RULES FOR SALES ON SITE “Semper Fidelis” (Always Faithful) is the motto of the Corps. That Marines have lived up to this motto is proved by the fact that there has never been a mutiny, or even the thought of one, among U.S. Marines.
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11-27-2013, 04:48 PM
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Re: need help with factory reset
Quote:
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11-27-2013, 11:56 PM
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Re: need help with factory reset
Quote:
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11-29-2013, 11:09 AM
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Re: need help with factory reset
Lol...it's over now. You just missed out on $50.
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