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Old 09-26-2008, 11:38 AM
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Treo 700wx for Touch PRO - FREE??? Thanks Sprint

Just got this email from customer care...

Quote:
Dear Mr. D,

I understand that the Palm Treo 700p is not working well and you wish to purchase the HTC Touch PRO.

HTC Touch PRO will be launched on October 19, 2008. Considering, that you are not satisfied with your current handset, I have an alternative for you.

As mentioned above, PRO will be launched on October 19, 2008; therefore, I suggest you to reply us on this date and we will order the return kit for Treo 700p and also place an order for HTC Touch PRO.

You will receive the return kit and Treo 700p within the next 3 to 5 business days after placing the order. Please keep the tracking number for the return kit with you.

You will have to write back after three days (with the tracking number) of returning the handset and we will apply the credit of total cost of Treo 700p on your account.

In this manner, you will get the HTC Touch PRO for free.

I have put the supporting note on the account so that we will have a point of reference.

We respect you as a Sprint customer and bound to provide you with the best customer service. Reply back to us if you have further queries.

Sincerely,
Customer Service Specialist
Sprint
I emailed them back to confirm that I have the 700wx and no the 700p, but I assume it will be the same. I'm pretty happy to say the least.

Last edited by richcracker; 09-26-2008 at 12:19 PM.
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