Touch or Diamond??

[nitz369]

I know the differences between these two phones and I thought I was armed with everything I needed to know to go to the Sprint Store and upgrade.

I am due for an upgrade 9/1 and knew I could get them to upgrade me a week early, they always have done that. But my experience made me frustrated and my $30 plan is the ONLY thing keeping me with Sprint.

I have $30 SERO plan, I was trying to decide Mogul vs. Touch to replace my absoutley horrible Q. I decided to read online about both and learned about the Diamond coming out shortly. I have decided the Diamond would be awesome but cannot afford the price of $299 after rebate so I am going to get the Touch for $99, plus $35 for 8GB SDHC.

Sprint Store Experience:
When I showed the guy what phone I wanted he said "You want that phone?" and gave me no explanation, and then after I confirmed he said "Are you sure you want that phone" and gave me a ed look. After all of the confirmations it took 10 minutes to try and explain that SERO plan does not require the $25 Vision pack to get the Rebate, the guy had "been around for 5 years" and never heard of such a plan, looked at my account and said "No you don't have a data plan, I have no idea how you are getting internet on your phone now but you need to upgrade to get internet for a PDA phone" Finally another guy came over and knew SERO and said that it was impossible to upgrade phones in the store since they have yet to figure out a way to attach the $25 data plan on it. I walked out.


My main question is:
What wouldn't I want the Touch? I don't have another $200 for the Diamond. I have found Moguls online for $200 used. I had a 6700 in the past and traded it for the Q but sick of the Q completely.