800w replacements backordered

[mrdenial]

So, I guess the 800w has been on backorder for quite some time. We have 30 of these phones in our office and they have been a major pain in the arse. We've replaced 12 of them in the last 3 months.

I'm worried about getting replacements to my users that don't have phones today. Sprint said they can't replace our phones with the PRO as the 800w is still available as a replacement (but backordered).

Do I have to wait for them to become back in stock? Do I just tell our two users that they don't get a phone.

This is a crappy situation. These phones are really making me look bad...