PRL v60650 never takes

[jalan]

I have a Treo 800w, a Samsung M520 and a LG 160. Each of them needs a PRL update. For example my 800w has 60613. All 3 lines have been flagged for the update. When I dial *2 each of the 3 phones prompts me for the update. Eventually, after several "updating" messages the Treo and the LG start into the customer service options. When you hang up the phones restart. On the Samsung it says "Update Unsuccessful." When you go back into the settings, none of the 3 phones have newer PRL versions.

I talked wtih Tech Support and they tried a bunch of stuff but eventually said "my computer says it was successful so it must have worked." Nevermind the old version numbers on the phone.

I've been trying *2 for about 10 days now, including different Sprint towers and even different cities.

Any ideas?

[skeegcpp]

Originally Posted by jalan

Any ideas?

are u roaming???? seems odd, thats how the update prl process is, over the air...normally

[dannzeman]

hrmm. not sure. I just checked mine and it says 60650. Not sure when it updated. all i can really say is just keep trying and see if updates. there are manual ways of updating your prl. search the forums for 'manual update prl' and you should find plenty of info.

[Malatesta]

OTA PRL Updates don't work on the 800w--bug

If you have the PRL file though, you can manually update via QPST. (And if you have it, can you post it?)

My PRL is still at 60613--when did they jump to '50?

[demonlordoftheround]

Originally Posted by Malatesta

OTA PRL Updates don't work on the 800w--bug

If you have the PRL file though, you can manually update via QPST. (And if you have it, can you post it?)

My PRL is still at 60613--when did they jump to '50?

Check this thread from pierockmysocks http://forum.ppcgeeks.com/showthread.php?t=47435
Did the manual update described in the thread.

[Malatesta]

Cool, thanks.

Definitely need to use QPST for this as ##PRL# doesn't work on WM Treos.