800w PC connection problem

[ibkevman]

well, my 700wx bit the dust today and Sprint was nice enough to hook me up with an 800w as a replacement. I'm having difficulty getting my device to sync up with my PC. when I plug it in, I get the error message "one of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."

I seached on here and didn't come up with anything. Searching google yielded a few results that usually pointed to a crappy cable connection.

I've tried everything I can short of a new cable and nothing.

Can anyone on here offer any guidance?