Quote:
Originally Posted by eml626
On a side note, how did you get sprint to swap the 700wx for the 800w? In store? I try to do the self repair online and it says they will still swap with a 700wx. The repair center near me used to swap phones on the spot, now they order them in. It is a 3rd party sprint store. do you think I should drive out to a sprint owned repair center? Thank you for your advice, sorry to hijack the thread.
|
Long story short, I took the bricked 700wx to a Sprint Corporate store where they tried to reset it, to no avail. They offered me the option to pay a $55 repair bill and they would swap it out for another 700wx. Sounded OK to me cause I was in a bind so after searching the store, they couldn't find one to give me. They told me it was going to be 5 days until they could get another in stock.
I had a little chat with the guy and told him how I've been with Sprint forever and just upped my plan for 2 more years the day before (both true). I guess he felt sorry for me, chatted with the manager and made it happen.
Outstanding service from that gentleman =D>