UNABLE TO CONNECT!!= VERY FRUSTRATING - Page 2

**Malatesta** · #11 (**permalink**) 02-23-2007, 11:55 AM

Quote:

Originally Posted by whistler

i'm too lazy this morning.. can you lead me to the ev-do hack.......

umm...it's been stickied in this Q forum for weeks now

**Big D5** · #12 (**permalink**) 02-23-2007, 01:52 PM

I have been traveling recently and I have been in some areas with intermittent coverage. I started having this problem and found it went away after I turned auto roaming off. After going in and out of roaming I would have to restart my Q to regain a connection so I turned roaming off and went to Sprint only and was able to stay connected to sprint and I haven't had to restart. I recommend you use either sprint only or roaming only and see if that helps. let us know.

nebula · #13 (**permalink**) 03-14-2007, 02:03 PM

Quote:

Originally Posted by whistler

Multiple times a day I'm forced to reset my Q because of the 'unable to connect' error. I'm either trying to access a web page or I'm trying to manually send/receive email.

I've read other sites and they said to update the vision profile. I did this and nothing.

I've called Tech Support and they're clueless. They're suggesting a HARD RESET.

Anyone having this problem? This is the ONLY thing I don't like about the Q.

Apply the latest update, it takes care of your problem

I had a similar problem and it has gone away after the update for good!

TheHide · #14 (**permalink**) 03-15-2007, 06:27 PM

Hey Kids, this is from the sprint fourm website that techs are able to get to...

Actions:
Dial ##3282# on the device.
Press the green Send/Call button.
Select Advanced and press the soft-key under OK.
Select Edit and press the soft-key under OK.
Enter MSL and press the soft-key under OK.
Scroll down and change Slotted Index from 2 to 0.
DO NOT CHANGE ANYTHING ELSE.
Press the soft-key under OK.
The device will power cycle.
After the device powers back up, Update Data Profile (Client IOTA):

Select Start.
Select Settings.
Select More.
Select More.
Select More.
Select PCS Vision.
Select Update Vision Profile.
After the update completes, the user should be able to access Vision services.

I will also post a thread.

If you need your MSL which all of you will, just call the cust service dept and ask for your MSL. If you can not get it from the cust svc, I will , MAYBE, get it for you. I will not handle all requests...