screen is blank (completely white)

orugallu · #1 (**permalink**) 09-15-2009, 10:41 PM

screen is blank (completely white). I can receive the calls, but not see any display. I am not on insurance with the Sprint. Took the phone and service around 1 year back. What options I have? Does Sprint repairs/checks the phone w/o insurance? Also re-flashed the ROM without any luck.

**horndoctor** · #2 (**permalink**) 09-15-2009, 11:05 PM

Did you try a hard reset? Hold Talk and End Buttons down and insert stylus into the reset hole and remove while still holding Talk and End down. Follow on-screen instructions.Otherwise, I believe you may have a bad screen or maybe just the connector that connects the screen to the digitizer is loose or bad.

orugallu · #3 (**permalink**) 09-15-2009, 11:17 PM

Tried hard reset w/o luck.. I am not on insurance with the Sprint. Does Sprint repairs/checks the phone w/o insurance?

**horndoctor** · #4 (**permalink**) 09-16-2009, 04:00 AM

Yes, they will but there might be a charge if you are way past your manufacturers warranty.

orugallu · #5 (**permalink**) 09-16-2009, 04:48 PM

visited nearby Sprint repairing center. As I am out of warranty and also no contract, they charge flat $120. They would repair it or will give a new one, if it is unrepairable. As they do not have the suspecting LCD part, they could not test it out. How does the $120 sounds like?

**horndoctor** · #6 (**permalink**) 09-16-2009, 06:19 PM

Well, if they do fix it or replace it you will get a warranty for the repair or for the replacement. Your other option is to buy a used device from someone(no warranty) or buy a different new device. I guess it depends on if you like the device or you want something different.

**tmz** · #7 (**permalink**) 09-16-2009, 08:28 PM

Quote:

Originally Posted by orugallu

visited nearby Sprint repairing center. As I am out of warranty and also no contract, they charge flat $120. They would repair it or will give a new one, if it is unrepairable. As they do not have the suspecting LCD part, they could not test it out. How does the $120 sounds like?

If you need a LCD sreen I'll put one in for you for $25.00 for parts & labor.

Let me know. Hope that Helps Thanks T M Z

P.S. If the screen is not the problem it well cost you nothing ...