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  #1 (permalink)  
Old 03-31-2009, 10:16 PM
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What would I get if I tried to return my Touch?
Hello all,

I have a Sprint Touch for about 14 months now, and while it is most certainly still usable, I am pretty sure I can return it to Sprint for a less battered phone. I have the notorious dark smudge as well as the large holographic looking square around my screen which I read on here was something detaching from the LCD.

I figure I have been paying $7 a month for the warranty service, would they give me a refurb sprint touch at this point, or is there a chance they ran out and I could get a Diamond?

Let me know what you guys think!

Thanks in advance
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Old 03-31-2009, 11:39 PM
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Re: What would I get if I tried to return my Touch?
Quote:
Originally Posted by ashamir View Post
Hello all,

I have a Sprint Touch for about 14 months now, and while it is most certainly still usable, I am pretty sure I can return it to Sprint for a less battered phone. I have the notorious dark smudge as well as the large holographic looking square around my screen which I read on here was something detaching from the LCD.

I figure I have been paying $7 a month for the warranty service, would they give me a refurb sprint touch at this point, or is there a chance they ran out and I could get a Diamond?

Let me know what you guys think!

Thanks in advance

Search can be your friend ...

http://forum.ppcgeeks.com/showthread.php?t=59255

Detroit Doug
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Old 03-31-2009, 11:52 PM
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Re: What would I get if I tried to return my Touch?
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Originally Posted by detroit_doug View Post
Search can be your friend ...

http://forum.ppcgeeks.com/showthread.php?t=59255

Detroit Doug
That's if he reports his phone as broken or lost. If your phone comes apart on its own, it is covered under warranty (Sprint) and they will first try to fix it.
If they decide they cannot fix it they will replace your phone with whatever they have in stock. If they have a new or refurbished Touch, then you will get that. If they don't have any in stock you might get lucky and get a Diamond.

My guess is that they will be able to fix it (if you go to a repair center, which are the only places you can take a malfunctioning phone, btw).
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Old 04-01-2009, 09:32 AM
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Re: What would I get if I tried to return my Touch?
Sprint still have refurbs, unless you get lucky...
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Old 04-01-2009, 09:56 PM
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Re: What would I get if I tried to return my Touch?
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