Quote:
Originally Posted by detroit_doug
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That's if he reports his phone as broken or lost. If your phone comes apart on its own, it is covered under warranty (Sprint) and they will first try to fix it.
If they decide they cannot fix it they will replace your phone with whatever they have in stock. If they have a new or refurbished Touch, then you will get that. If they don't have any in stock you might get lucky and get a Diamond.
My guess is that they will be able to fix it (if you go to a repair center, which are the only places you can take a malfunctioning phone, btw).