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  #1 (permalink)  
Old 04-03-2009, 02:53 PM
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Re: Asurion now replacing the Touch for the Diamond
Got the phone in... It is a new in the box Touch Pro!
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Old 04-03-2009, 04:28 PM
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Re: Asurion now replacing the Touch for the Diamond
Quote:
Originally Posted by NinjaMom View Post
Got the phone in... It is a new in the box Touch Pro!
well that doesnt help explain why they where marked different... oh well, at least it was BNIB
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Old 04-06-2009, 04:05 AM
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Talking Re: Asurion now replacing the Touch for the Diamond
Just did mine! I'm also getting a Touch Pro. $50 Replacement


Name: --------
Wireless Number: (--) ----
Date Claim Filed: 4/6/2009
Date of Loss: 4/6/2009
Replacement Model: UT STARCOM 6850
Ship To: ---------
Shipping Method: Express (Free)
Shipping Address: ------------
Non-Refundable Deductible: $50.00 (Billed to your Sprint invoice)
Shipping Fee: $0 (Billed to your Sprint invoice)
Total Fees: $50.00
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Old 04-07-2009, 01:47 PM
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Re: Asurion now replacing the Touch for the Diamond
Quote:
Originally Posted by LanXL View Post
Just did mine! I'm also getting a Touch Pro. $50 Replacement


Name: --------
Wireless Number: (--) ----
Date Claim Filed: 4/6/2009
Date of Loss: 4/6/2009
Replacement Model: UT STARCOM 6850
Ship To: ---------
Shipping Method: Express (Free)
Shipping Address: ------------
Non-Refundable Deductible: $50.00 (Billed to your Sprint invoice)
Shipping Fee: $0 (Billed to your Sprint invoice)
Total Fees: $50.00
Did you do this on sprint's self services site or through phoneclaim.com?
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Old 04-07-2009, 06:02 PM
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Re: Asurion now replacing the Touch for the Diamond
Quote:
Originally Posted by jaewang View Post
Did you do this on sprint's self services site or through phoneclaim.com?
That's the results you get at the end of the Asurion online form.
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Old 04-04-2009, 11:12 PM
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Re: Asurion now replacing the Touch for the Diamond
Quote:
Originally Posted by NinjaMom View Post
Got the phone in... It is a new in the box Touch Pro!
Did you need to send in your husband's waterlogged 6700? My 6700 with broken screen is sitting in a drawer, but someday I plan to bring it back to life and get my data off of it... and maybe use it just as a wifi scanner. I would be quite happy if I could use the insurance on it to replace with a 6850...
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Old 04-24-2009, 01:06 PM
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Re: Asurion now replacing the Touch for the Diamond
Quote:
Originally Posted by vilord View Post
Did you need to send in your husband's waterlogged 6700? My 6700 with broken screen is sitting in a drawer, but someday I plan to bring it back to life and get my data off of it... and maybe use it just as a wifi scanner. I would be quite happy if I could use the insurance on it to replace with a 6850...
Yes, we had to mail it in.

Sad thing is the TP's keyboard crashed yesterday and the screen is not working right. I think there is a short in the device somewhere. Asurion is supposed to be mailing out another one... but it has been right at 24 hours ( a little over actually ) and the claim on the computer still says wait 24 hours my claim is being processed.

I am really curious about this because the guy on the phone stated he was sending me a diamond... I told him that I had a Pro, why would he send a diamond... He was really hard to understand... I did make him confirm more than once it would be NIB...

Wish I knew if it was coming in today or not...

EDIT: it is coming in today. Should be any minute now... and it is a NIB touch pro.
Last edited by NinjaMom; 04-24-2009 at 02:46 PM.
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