TOUCH Probs - Bell - 6.1 - Dropped Calls

[gharakh]

I am running HTC touch with WM6.1
Havent had problem at all until 3 weeks ago, phone started sending calls to voicemail after 1 ring. Clicking answer as soon as it rung did not answer. It still goes to voicemail.
Have rung Bell a couple of times, both have been useless, telling me to do the same thing, *94 X with X being the number of rings you want. Doesn't seem to change anything.

Anyone else have this problem?

[bossman74]

Read this post :

http://forum.ppcgeeks.com/showpost.p...&postcount=112

Works for Hell Mobility not just sprint, that cured my missed calls symptoms...

to get your EPST code read this thread :

http://forum.ppcgeeks.com/showpost.p...96&postcount=4

Hope this helps a bit.

[gharakh]

all right, done that, let see what happens, will keep updated

[gharakh]

no luck on that, same thing a before

[gharakh]

calling in they get 2 rings before it goes t my voicemail

[bossman74]

Does your phone ring twice or you don't hear anything before the get the voice mail?

[gharakh]

So, apparently 2 hours with Tech Support, soft reset and numerous connecting and disconnecting of phone features, it seems to be an issue with their end. *94 X is usually used to limit the number of rings the phone goes through before voicemail comes up. Thats what they're Tech Support and other guys here have said, and thats what I had followed.

WRONG, sorry guys, but it seems with these phones, because of custom rings, the X stands for the seconds you want it to ring before voicemail takes it.
to sum up.

HELL MOBILITY sucks, but for any else with this problem,
*94 X where X is the number of seconds, NOT the number of rings.

Thanks for the help guys, it seems to run fine now, but will wait and see

[bossman74]

Glad you finally found a way.

[cutz]

my phone was dropping calls to at one point.....so I called Bell and the replaceed my phone.......you should give them a call