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Old 10-11-2008, 07:15 PM
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Outlook installed yet contacts still cannot be saved

Hey guys i want to save my contacts with activesync and i installed outlook express yet when i go to tools-options i still can't check on the contacts box is there any other way to save my contacts?
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Old 10-11-2008, 07:25 PM
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Re: Outlook installed yet contacts still cannot be saved

Hello,

I'm not 100% sure but I don't think you can use outlook EXPRESS. I think you need the regular outlook client installed. Once it's installed you shouldn't have any problems. If so I would remove the existing profile in ActiveSync and then recreate it.
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Old 10-11-2008, 07:32 PM
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Re: Outlook installed yet contacts still cannot be saved

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Originally Posted by touch_2008 View Post
Hello,

I'm not 100% sure but I don't think you can use outlook EXPRESS. I think you need the regular outlook client installed. Once it's installed you shouldn't have any problems. If so I would remove the existing profile in ActiveSync and then recreate it.

Umm yeah i believe i am using Microsoft Outlook 2007 but when i made a new profile for activesync i got a message stating that im only able to sync "files, folders and other non-Outlook items."
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Old 10-12-2008, 01:28 AM
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Re: Outlook installed yet contacts still cannot be saved

I had this problem too at first, Go into outlook and start to use it, like I guess make a calender entry or something then save, you should be able to sync contacts after that
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Old 10-12-2008, 09:15 AM
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Re: Outlook installed yet contacts still cannot be saved

Quote:
Originally Posted by xxtha1ndonlyxx View Post
Hey guys i want to save my contacts with activesync and i installed outlook express yet when i go to tools-options i still can't check on the contacts box is there any other way to save my contacts?
I would norm suggest to make sure that outlook is installed first then try to sync, if this was not the case uninstall both then start again. make sure to install and setup outlook first.


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