Direct Push is really not Direct Push

bazil.atfx · #1 (**permalink**) 09-18-2008, 06:49 PM

I am not sure if I am the only one having this problem, but here it goes

Device:
Sprint Touch
HTC Rom: 3.03.651.4
Radio: 3.42.30
Windows Mobile 6.1

Mail:
Exchange 2003 with SP2

Ever since I had the device, my email is delayed for up to 40-50 minutes at times. I have co workers on the same mail server, other windows mobile devices, both on Sprint with the same rate plan and their mail is up to date.

as an example, if I delete an item on device, 30 minutes can go by before the device does a sync.

it appears that the UDP messages from exchange are not being read correctly, or the device is simply not trying.

I have read a few threads from Exchange admins who had mentioned it is a device issue, but I am curios if there is any reg hack that may resolve this.

Thanks!

ran-o-matic · #2 (**permalink**) 09-18-2008, 11:16 PM

Direct push uses http requests that stay unanswered for a long time and self tunes to the optimal time on the device side. This can cause issues with routers where responses cannot be returned. This will bust direct push and cause it to behave like a polling system. It doesn't use UDP so far as I know.

bazil.atfx · #3 (**permalink**) 09-19-2008, 08:52 AM

So with that said, would that be an indicator of device, provider or server side issue?

wud_e · #4 (**permalink**) 09-19-2008, 11:41 AM

Mine sometimes comes to my phone before my Desktop. Could be your Exhange Server.

**OMJ** · #5 (**permalink**) 09-19-2008, 12:20 PM

Quote:

Originally Posted by wud_e

Mine sometimes comes to my phone before my Desktop. Could be your Exhange Server.

mine is the same.....I get the email on my phone 5-10 secs before my pc.

bazil.atfx · #6 (**permalink**) 09-19-2008, 12:32 PM

Quote:

Originally Posted by wud_e

Mine sometimes comes to my phone before my Desktop. Could be your Exhange Server.

I would think its the company server as well, but I have others in my office on other WinMobile devices, that get their mail just fine.

Ironically I have 2 co-workers with touches that also have latency like me.

varunb007 · #7 (**permalink**) 09-19-2008, 12:52 PM

try going to programs->activesync->menu->schedule and verify that both "Peak times" and "Off-peak times" are set to "As items arrive."

Frank Dukes · #8 (**permalink**) 09-19-2008, 02:18 PM

well hey, i cant even figure out how to get corporate email to work on my touch.. and we have no tech support here

stupid lotus notes.

**Hafrust** · #9 (**permalink**) 09-19-2008, 02:50 PM

Sorry to keep this off-topic, but I wanted to help Frank and other fellow Lotus Notes users.

http://web.commontime.com/

Compusmurf · #10 (**permalink**) 09-19-2008, 03:10 PM

I sometimes wonder if it's Sprint's network. Some days it hits my phone first, other days it hits my desktop first. I wish it were more consistent. With 6.0 it was. usually hit both desktop and phone at the same time and any changes I made on one, reflected on the other nearly instantly. Sadly, it's only been 6.1 that isn't consistant.