sprint reciption trouble

[middlemo88]

Originally Posted by ocbizlaw

I just called Sprint yesterday because I have no signal in my house even though it is a Sprint coverage area and they sent me an Airave tower free and gave me the service free so it's not just so they can make money. Try being nice to them.

Really? what did u tell them? I talked to them 3 times already, they did not offer that option to me

[ocbizlaw]

Originally Posted by middlemo88

Really? what did u tell them? I talked to them 3 times already, they did not offer that option to me

I called customer service and told them that I'm in a Sprint service area and that I have a Sprint and and AT&T account. That I've been with Sprint for years and I'd rather stay with Sprint but the AT&T phone has service at my house. If they could do something about reception at my house I'd switch the AT&T line to Sprint but if they couldn't help me I'd move the Sprint line to AT&T. They transferred me to retentions and I told the same story. I got this really nice lady and she set me up with the Airave, gave me a $100 one time credit to pay for it and no charge on the service. She never asked me about switching the AT&T line to Sprint or even ask me for the number so I suppose I could have been lying to her but I wasn't and the following day I got a new Sprint line, another Diamond and cancelled my AT&t account.