Restore SPB Backup AFTER ROM Upgrade?

[Brent212]

I just tried it and it massively failed.

Went from an older stock Sprint ROM that the phone came with, to the new one from the HTC website (http://www.htc.com/us/SupportDownloa...cat=2&dl_id=66).

Using SPB Backup 2.0.1. Made a full backup before the ROM upgrade, ran the restore after the upgrade. When the restore started, I selected ROM upgrade mode. After the restore, it looked like my phone was almost back to the same state it was in before the ROM upgrade. The only differences I noticed at first was the today screen wallpaper was reset and all my start menu shortcuts, which I had organized into subfolders for use with quickmenu, were moved back to the root folder.

But then I discovered that I can't open my contacts. It looks like it tries to open, because an "X" flashes up in the top right corner for a split second, but then it disappears. When I push the green call button, no dial pad opens up. I can't make a phone call! I tried calling myself from my work phone and the call was received, but I couldn't answer it! I also can't use the red button to send it to voice mail. And the number is shown, but my name isn't, like it should be since I had my work phone number in my contacts.

I do have all my text messages, with the names of the contacts in there, so that's good. At first that made me think that my contacts must be okay, but now I'm thinking that the text messages might just have the caller names added to them and it doesn't actually use the contact database to get those names.

So I guess the only thing I can try is to fun the ROM upgrade again. If that works, I might be able to get my contacts back with PIM Backup, since I (luckily) ran a backup with that before I did the ROM upgrade just in case SPB failed.

One thing I was thinking might be able to fix the no calling functionality is if I could get into that system settings thing that come up when you dial ##778#. Maybe the ESN, MSL, or MSID numbers are wrong. I've got the right ones written down, from when I first had to do that when porting my number to sprint. But I can't get to that without the dial pad so...

Update:
The ROM update worked. So now it's back in the stock WM 6.1 ROM state, and I can make and receive calls. I'm going to try the SPB Backup restore one more time with "overwrite existing files" unchecked like GaryK did. If that doesn't work, I'll go with the PIM Backup restore. I'm just dreading installing and configuring everything again. That'll take forever, and I don't even know that I'll remember how I set everything up in the past.