Exchange server/ push mail not syncing consistantly? - Page 2

Scrotum · #11 (**permalink**) 07-21-2008, 08:07 PM

Quote:

Originally Posted by animlmed

OK, if you are having the same problem I am, then it is on their end. I have been having a problem with syncing with mail2web for the past week or so. I was sure it was my phone and I had done a few hard resets. I even sent them an e-mail and they blamed my phone, but simple fact is if multiple people are having problems, then it is on their end. I am paying them 5 bucks a month, but since I had problems again today, I am switching to someone else.I'd gladly pay more if it worked. Now I only have to decide who to use.

I finally got fed up with the problem, now i am using the Seven email app and using mail2webs OWA to sync my phone, works for contacts and calander appointments, as well as push email.
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animlmed · #12 (**permalink**) 07-21-2008, 08:24 PM

Well, I was trying to set up a 4smartphone.com account, but I am no admin. I cannot sit there and figure that stuff out. I just want a simple exchange to sign up for. ANyone have any other ideas?

CMeys · #13 (**permalink**) 07-21-2008, 09:10 PM

Try mobipush.com. It worked for me when Seven didn't.

Scrotum · #14 (**permalink**) 07-21-2008, 10:19 PM

It should be noted that for me Mail2web has been very good until recently So they are worth a look
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**No1ustad** · #15 (**permalink**) 07-21-2008, 11:21 PM

Quote:

Originally Posted by Scrotum

I am having this problem as well, I currently use Mail2web and even after manually doing a send/receive i am not having my email pushed to me.

i'm having this problem with mail2web as well. it's been working great, and free, for about 6 months, my phone's been off for 2 days, but when i turned it on this morning, same issue. so problem time was anywhere from 11am pst today to 11am friday.

Scrotum · #16 (**permalink**) 07-22-2008, 01:15 AM

Quote:

Originally Posted by No1ustad

i'm having this problem with mail2web as well. it's been working great, and free, for about 6 months, my phone's been off for 2 days, but when i turned it on this morning, same issue. so problem time was anywhere from 11am pst today to 11am friday.

Is your Mail2Web working now? Mine has been fine for the last few hours.
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**ImCoKeMaN** · #17 (**permalink**) 07-22-2008, 08:40 AM

for the mail2web comments you might want to check this thread:
http://forum.ppcgeeks.com/showthread.php?t=32329

Magicality · #18 (**permalink**) 07-22-2008, 09:58 AM

Believe it or not the issue IS ActiveSync on the phone!! Just by monitoring the access log to the exchange server this is quite obvious. It will happen no matter which exchange server you use as the problem is with ActiveSync on Windows Mobile 6.1 ...

Magicality · #19 (**permalink**) 07-22-2008, 10:14 AM

I will show an example from my SERVER log files below. I edited my phone's IP to 127.0.0.1, my email to email@domain.com, my username to username and my deviceID to XXXX for security purposes.

Note the difference in the two lines: One sends the login credentials along (3rd field), one doesn't. This results in the first one syncing the mail (status code 200), and the second one getting access denied and thus no sync (status code 401).

127.0.0.1 - email@domain.com [22/Jul/2008:08:55:50 -0500] "POST /Microsoft-Server-ActiveSync?User=username&DeviceId=XXXXXXXXXXXXXXXX XXXXXXXX&DeviceType=PocketPC&Cmd=Ping HTTP/1.1" 200 - "-" "MSFT-PPC/5.2.1001"

127.0.0.1 - - [22/Jul/2008:09:05:48 -0500] "POST /Microsoft-Server-ActiveSync?User=username&DeviceId=XXXXXXXXXXXXXXXX XXXXXXXX&DeviceType=PocketPC&Cmd=Ping HTTP/1.1" 401 64 "-" "MSFT-PPC/5.2.1001"

jpeepers · #20 (**permalink**) 07-22-2008, 11:10 AM

Quote:

Originally Posted by Magicality

Most definitely the problem is somewhere with ActiveSync. Do you still have your Mogul? If so, would you be able to try and copy the ActiveSync.exe from the Mogul to the touch and see if you get the same behavior?

I could not locate the ActiveSync.exe file on my Mogul, do you know where it is located?

I had the problem again yesterday afternoon. This is so weird, I don't understand why it works fine on my Mogul and not on my Touch. I would think Windows Mobile 6.1 is the same on both devices? (the core files anyway).

From your data you posted it's obvious that the phone is not sending the correct ping info out. I don't have access to our companies IT department to verify that's what happening to me but it sounds logical. I work for a very large corporation so I'm sure the server side should be up to date with all the latest patches etc.?