Quote:
Originally Posted by jpeepers
I am having issues with my Touch not downloading my email consistently. I have it setup with my work exchange server to download as new items arrive. Sometimes it works great and I get messages just as they arrive but other times they will not show up on the phone until I do a manual "send/receive"? I checked my phone this morning and had 0 new messages so I hit send/receive and it turns out I had 14 emails and they were sent last night?
I had the exact setup on my Mogul and I never had a issue with this at all. Has any one else seen this? I am missing something/setting etc?
I am currently running the July 10th ROM.
Thanks,
JP
|
I too experienced this problem....after some debugging on the exchange server the cause was obvious:
For push mail, your phone sends a PING command to the exchange server every minute to keep the connection alive...The phone is supposed to include your username & password in every request it sends, be it a sync, mail download OR ping command..
However sometimes it will just try to use the ping command for hours (without username & password), so the server will ignore it and not push new mails to you...
The only fix I have found so far is to change your exchange server password on the touch...save it...change it back to the correct one and save...This will give you at least another day of syncing...
For now I dare to say this is a bug with the Active Sync version in Windows Mobile 6.1...but I wouldn't put money on it.