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Old 06-26-2008, 10:08 PM
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Xv6900 No Calls after Hard Reset

I did a hard reset on the phone and now I can not make phone calls. I called customer suport and they think my phone is defective! Yet I can access data.

Anyone experienced this?

This phone has been a terrible experience thus far.
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Old 06-26-2008, 10:50 PM
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Re: Xv6900 No Calls after Hard Reset

Ahh I can almost feel like a hero with this. I've had this problem before. Once you do a hard reset, it takes the phone off their network. First do a *22899 and hit send. This will do the programing. Once you do this, try to make a call. It will not let you. it will tell you your phone needs authentication. In the message, it gives you a number to call. Call it and tell them it said you need to authenticate. They will either re-enable security or they may have to call you from a land line to enter a code on the phone. It's not something to worry too much about, it's just an inconvenience.
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Old 06-27-2008, 12:26 AM
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Re: Xv6900 No Calls after Hard Reset

Well too bad I just decided to recheck this now. Thanks for the quick reply I will try this tomorrow. This all started due to the massive amounts of missed calls, which many people have mentioned.
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Old 06-27-2008, 09:08 AM
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Re: Xv6900 No Calls after Hard Reset

Let me know how it works out.
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Old 06-30-2008, 03:10 PM
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Cool Re: Xv6900 No Calls after Hard Reset

thanks animlmed. mine started this after upgrade it displays no service but im sending this from my fone.it wont pull up my keypad or anything to do with fone service.maybe a bad install?any ideas
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Old 06-30-2008, 03:25 PM
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Re: Xv6900 No Calls after Hard Reset

Shocka, the landline number is 1 (88 438-7200.

If you call the #8899 they are going to ask you for a landline number to call you back at, so just start from a landline, or a different phone.

You're going to have to enter a 23 digit AKey into the extended programming. It's a one-time key, so writing it down does you no good.
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Old 07-09-2009, 12:34 PM
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Re: Xv6900 No Calls after Hard Reset

I am having this same problem. I did this, got an akey, and am still having the same problem. I gave up and reflashed the newest stock rom, and am still having this problem. What now?
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