Good vs Bad screens (pictures + videos of both)

[clockcycle]

Originally Posted by Procter

No there has not been any official statement about screen quality and all of the stuff here are based on our own observation.

The bad thing is so far there's no clue about how to identify a good screen without breaking the package and compare it with a bad one in your hand. I hardly believe that the store would let you just go in and open all of their packages to see the screen without an official notice from corporate or manufacturer.

Btw, can you press the "good" screen to see if it also has the waterwave. I believe that may lead to the dark spots and smudge a lot of other people have experienced on their Touch.

No waterwave on neither the Sprint or Alltel (good or bad screens), but I did have a Sprint one that if you pressed hard enough you could affect the LCD enough to create a temp smudge, the spacing between the layers is far apart enough that you do not actually make contact with the LCD. But this is not true on all units.

Layers;
________________ <-- User applied screen protector
________________ <-- Top layer mylar (top as it comes stock)
________________ <-- Digitizer
________________ <-- Glass
Lots of space here because there is a rubbery material around the glass that seals the two halves and prevents dust/lint
________________ <-- Very Dark Thin Polarizing film
________________ <-- LCD

-CC

[clockcycle]

This is the exact LCD that is in my "bad" Sprint Touches, with the engraved numbering and black thing between the engraving.

[clockcycle]

These look more like the one with the "good" screen.

I must stress, these are for REFERENCE ONLY. I am in no way claiming or stating that these are "good" screens. I posted these randomly for comparison purposes only, because they look similar. I am not endorsing or suggesting these sellers / items are the *correct* ones.

[tmz]

Originally Posted by clockcycle

These look more like the one with the "good" screen.

I must stress, these are for REFERENCE ONLY. I am in no way claiming or stating that these are "good" screens. I posted these randomly for comparison purposes only, because they look similar. I am not endorsing or suggesting these sellers / items are the *correct* ones.

Ok I guess we need a guinea pig, so I went ahead and orderd this screen, I have a spare touch with the less quality screen, so give me a fey days and I will report back on the quality of this ebay screen.

Thanks T M Z

P.S. Keep your fingers crossed...

[tmz]

Originally Posted by tmz

Ok I guess we need a guinea pig, so I went ahead and orderd this screen, I have a spare touch with the less quality screen, so give me a fey days and I will report back on the quality of this ebay screen.

Thanks T M Z

P.S. Keep your fingers crossed...

O.K. guys, it's 2:07 on Tueday the 10th. Just got done installing the ebay screen posted above. The screen quality is of the lesser two. Didn't change one bit. No use of putting any pics on here. All I can suggest is to look for another one, Thanks T M Z.

P.S. any one need to buy a screen, LOL

[Formula84]

That sucks I was hoping for some good news, I may have to replace my LCD becasue I have the WSOD but it may not be LCD related, so i figured if i was putting money into the "good" screen it would be so much of a loss. I wish I had a screen to test to see if it was actually my LCD that is bad or something else...

Originally Posted by tmz

O.K. guys, it's 2:07 on Tueday the 10th. Just got done installing the ebay screen posted above. The screen quality is of the lesser two. Didn't change one bit. No use of putting any pics on here. All I can suggest is to look for another one, Thanks T M Z.

P.S. any one need to buy a screen, LOL

[Exil3d]

Originally Posted by clockcycle

No waterwave on neither the Sprint or Alltel (good or bad screens), but I did have a Sprint one that if you pressed hard enough you could affect the LCD enough to create a temp smudge, the spacing between the layers is far apart enough that you do not actually make contact with the LCD. But this is not true on all units.

Layers;
________________ <-- User applied screen protector
________________ <-- Top layer mylar (top as it comes stock)
________________ <-- Digitizer
________________ <-- Glass
Lots of space here because there is a rubbery material around the glass that seals the two halves and prevents dust/lint
________________ <-- Very Dark Thin Polarizing film
________________ <-- LCD

-CC

Clockcycle..... you have a few mistakes. I have looked into this matter and have a friend that knows this specs. It goes like this...

Layers
___________ <---- screen protector
___________ <---- Top layer mylar (thick flexible plastic)
___________ <---- Digitazer

Space between this component and the actualy glass screen

___________ <---- Thick dark glued film (reduces over brighten lcd screen)
___________ <---- 1st layer glass LCD screen
___________ <---- Polarizing film (culprit)
___________ <---- 2nd Layer glass LCD screen

1st and 2nd glass LCD screens sandwich the polarizer and theres no way to remove it.

TMZ.... post your finds ASAP!

[clockcycle]

Originally Posted by Exil3d

Clockcycle..... you have a few mistakes. I have looked into this matter and have a friend that knows this specs. It goes like this...

Layers
___________ <---- screen protector
___________ <---- Top layer mylar (thick flexible plastic)
___________ <---- Digitazer

Space between this component and the actualy glass screen

___________ <---- Thick dark glued film (reduces over brighten lcd screen)
___________ <---- 1st layer glass LCD screen
___________ <---- Polarizing film (culprit)
___________ <---- 2nd Layer glass LCD screen

1st and 2nd glass LCD screens sandwich the polarizer and theres no way to remove it.

TMZ.... post your finds ASAP!

Interesting, mine is exactly as I described.. well on reflection you are right if you meaing the four foamy beige/gray strips. My Digitizer is stuck to those and the glass, you can touch the actual glass when touching the mylar/digitizer layer, but can not touch the LCD, as that space is alot and divides the two halves of the phone surrounded by a black rubbery/foam. Thus my units do not get the "waterwave" effect..

-CC

P.S. I sent an email to HTC repair, they gave me info on where to send the units to have them checked, and repaired under warranty or provice a CC if not under warranty.. Unfortuntely I already took my units totally apart and "fixed" them myself for $50.

[clockcycle]

From: xxxxxxxx On Behalf Of xxx@htc.com
Sent: Wednesday, June 04, 2008 2:02 PM
To: xxxxxxxx
Cc:
Subject: RE: Touch Screen peeling/smudging

Dear Customer,

Thank You for contacting HTC America.

I like to address your email by stating that I can provide a number where you can call
And they can assist you by providing an RMA # in which case you would be
Able to send your unit in for diagnosis, once the diagnosis has been completed our agency would then advice you of the results from the diagnosis.

If your unit is under warranty repair - we would then proceed with the
Repairs, but if your unit is out of warranty the agency will then request
A credit card to charge for the repair and the repair would then begin accordingly.

The agency would also provide you the address for shipping and the time frame for your unit to be completed.
1-888-617-1113



If you have further questions or concern please feel free to contact.


Best regards,

xxxxxxxx



From: xxxxxxxx
Sent: Tuesday, June 03, 2008 3:01 PM
To: xxxxxxxx
Cc:
Subject: Touch Screen peeling/smudging


Hello,

The unit also seems to have a "common" problem, which I was not aware was common until reading further about the problem with my unit. It has the polarizing effect in the center that looks like smudging also.

Please advise,

xxxxxxxx

From: xxxxxxxx
Sent: Monday, June 02, 2008 11:28 AM
To: 'xxx@htc.com'
Subject: Alltel Touch screen
Hello,



I have an Alltel HTC Touch (Vogue 100), but I do not have Alltel service in my area.



It seems the phone's digitizer, screen is becoming unstuck on the left side and starting to smudge some sort of adhesive under the screen's touch area and that area does not respond to the stylus/touch anymore. It seems to be spreading and I afraid it will become useable at some time soon. It also seems as though the digitizer and polarizing portion as well as the protective portion of the screen's layers are become unstuck. As there is a rectangle in the middle that looks like moisture. The screen and the LCD do not have physical damage, it seems the heat is causing this.



Since I do not have Alltel service in my area, I can not call or return the unit to Alltel because I do not have service with them and they will not repair or replace the unit. I would like to use the phone as a PDA and perhaps on a different carrier.



I would like to keep this unit or at least have a repaired/replacement with the same LCD screen quality. I also have a Sprint HTC Touch, and it's screen quality is very poor in comparison.



Please advise as what procedures to take to have this unit repaired or replaced. Return/repair facility address, RMA #, etc..



Thank you for your time,



xxxxxxx



P.S. I have attached a photo of the unit for reference.




CONFIDENTIALITY NOTE : The information in this e-mail is confidential and privileged; it is intended for use solely by the individual or entity named as the recipient hereof. Disclosure, copying, distribution, or use of the contents of this e-mail by persons other than the intended recipient is strictly prohibited and may violate applicable laws. If you have received this e-mail in error, please delete the original message and notify us by return email or collect call immediately. Thank you. HTC, Corporation

[Exil3d]

Originally Posted by clockcycle

Interesting, mine is exactly as I described.. well on reflection you are right if you meaing the four foamy beige/gray strips. My Digitizer is stuck to those and the glass, you can touch the actual glass when touching the mylar/digitizer layer, but can not touch the LCD, as that space is alot and divides the two halves of the phone surrounded by a black rubbery/foam. Thus my units do not get the "waterwave" effect..

-CC

P.S. I sent an email to HTC repair, they gave me info on where to send the units to have them checked, and repaired under warranty or provice a CC if not under warranty.. Unfortuntely I already took my units totally apart and "fixed" them myself for $50.

Clockcycle..... if the actual LCD screen is stripped down.... theres 3 layers of a plastic like foggy films. They all seperate but are totally attached to the frame that holds the actual led lights. Even removing those you still have the terrible angles of view. Thats why I said the polarizer is actually sandwiched between the actual LCD glasses. There is no cure but to actually get the real good screen.