Very Strange Problem

[uscjunkie]

My phone has sorta locked up and is non responsive. It isn't totally locked up but it is running so slow that it won't let you do anything. I have tried soft resetting it many times and hasn't helped. It takes forever for it to do anything. I haven't added or deleted anything so I know it isn't a software conflict. Is there anyway to get this thing back working without having to hard reset the entire phone?

[storino03]

Most like it's probably a process that is running at 100%. Double-check your add/remove programs list to see if you have anything that possibly got installed that you are unaware of.

--James

[CyberMonkey]

Also check your current running apps in task manager, start shutting them down one at a time. The device speeds up after you close one, there is the bogey

[uscjunkie]

Those are all great ideas but the phone is non-responsive. I had to do a hard reset. It finally came up with a white screen that said you have either tried to shutdown the phone improperly or have installed software that is causing a conflict. I haven't tried to shut it down and there has been nothing installed on that phone for well over two months and it has been working fine. I wasn't even using it this morning when it locked up. So I'm not sure what the heck went wrong.

[storino03]

Did the hard-reset help? If not, get it replaced at a store

--James