Re: Dark Spot on Screen
 

this might sound strange, but are any of you guys that experience this issue tossing your phone in your pocket with keys or change?
i'm thinking the dark spots develop due to uneven pressure on the screen

Re: Dark Spot on Screen
 

I put my phone in my pocket, but I dont put keys or anything else in the same pocket. I refuse to wear the godawful case that came w/ the phone.

Re: Dark Spot on Screen
 

well, i ask because i also keep mine in my pocket, not a single problem here.. yet...

i know this is a little off topic, but: i'm still on my 30 day testdrive. i'm debating wether or not it will be worth paying the extra $7/month for the insurance. my question to you guys: if you have a defective phone while on the coverage, will they set you up with a new phone or a refurb? also, if the phone is lost/stolen, will i need to fill out a police report, and will they deduct more than the 50 bucks if the phone isnt recovered?(as stated in their fine print)

can anyone vouch when the extra coverage has come in handy for their device?

Re: Dark Spot on Screen
 

Well, when I exchanged my phone, I received a brand new unit and was told that there aren't any refurbs available since the phone is still fairly new. With all of the screen issues, I would def recommend that you get the $7 insurance. I think that you have to file a police report if the phone is lost/tolen, but I'm not 100% sure.

Re: Dark Spot on Screen
 

i always have the $7 insurance. no police report if its lost. ive used them before. no questioned asked, however there is a $50 charge.

Re: Dark Spot on Screen
 

Thats good to know. I always thought it was BS to have to file a report, but I understand why the insurance companies enforced that.

Re: Dark Spot on Screen
 

I tip a learned after having several phones replaced, make sure the screen is facing your leg when in your pocket. Very Small impacts to the screen can cause the dark spots.

Re: Dark Spot on Screen
 

Good tip! I usually have it facing the other way, which is likely the culprit. I'll try that once I receive my next (3rd) touch.

Re: Dark Spot on Screen
 

for those that received new Touch replacements:

did you have to have the Sprint Insurance?

or do they replace it without the insurance?

please specify your circumstance.

thanks!

Re: Dark Spot on Screen
 

Had my Touch replaced a few weeks ago due to being stuck in the align screen page(Happend on 2 apaches.) I have TEP so they replaced it for free. However, they gave me a refurb! Looked new at first, but I later noticed it has a dark spot about the size of a fingertip in the middle left of the screen. Very annoying, especially when watching video. I will be taking it back for a replacement ,again, but may wait untill the Diamond or Pro comes out. Although HIGHLY unlikely that I will get it replaced with one of those. Wasn't there some clause that if you had a phone replaced several times for similar problems that you could request a different phone???