Dark Spot on Screen

user13 · #1 (**permalink**) 12-26-2007, 04:52 AM

Quick background, I had my touch for about 2 weeks now after i traded in my mogul for the second time on the 30th day of my new sprint contract. But instead of getting another mogul again, because of all the problems i was having, i got the touch instead. They told me i would no longer be able to exchange my phone unless i went through insurance, but i have been very happy with the touch.

Then two days ago i notice a dark spot sightly off center to the left on my lcd screen... Its about the size of a small pea and gets darker as you press on the screen, Will it get worse??

What are my options??... and has anyone else had this problem??

Thx Guys

goonie · #2 (**permalink**) 12-26-2007, 05:55 AM

I had the same thing happen to my touch. It happens when you put to much pressure on the screen I think. I had three dark spots that wouldn't go away because I left mine in my pocket with my keys. I was able to trade mine in at the Sprint store for a new one.

#3 (**permalink**) 12-26-2007, 10:56 AM

I don't advise this...But I've had a screen or 2 in the past with a similar issue. It's hard to explain but you can almost massage the dark spot out. I would say run your thumb up and down the screen with slightly-more-than-normal pressure a shit load of times. Eventually, if done right, the screen should clear up some.

user13 · #4 (**permalink**) 12-26-2007, 03:04 PM

Do you think they will exchange it with out going through insurance even though they said they wouldn't?

gabo1 · #5 (**permalink**) 12-26-2007, 08:33 PM

if its a dead pixel, theres videos that might be able to fix them.. .as crazy as that sounds google it up.

meatlocker · #6 (**permalink**) 12-26-2007, 10:34 PM

I sent mine back to UTSTARCOM for warranty replacement/repair. I will post back if they replace, repair, or send it back to me with a "tough shit" note.

thadeus_d3 · #7 (**permalink**) 02-12-2008, 10:34 AM

I have this issue too. I have massaged it, but it still hasn't helped. Does anyone else have any other suggestions? (other than get a replacement or live with it)

Lord Bricks · #8 (**permalink**) 02-12-2008, 11:46 AM

i do experience the wave when pressing on my screen, i dont even notice it unless i am looking for it.

the dark spot seems to be a consequence of usage.

xjesterx · #9 (**permalink**) 02-12-2008, 12:06 PM

Mine had the same issue. Dark spot right in the middle of the screen. I took it to my Sprint store (had it for at least 3+ months) and they replaced it right there in store. Guy gave me everything off the old phone too, the back case, the battery, the SD card, the case, as well as the box for the new phone and everything in it

thadeus_d3 · #10 (**permalink**) 02-12-2008, 12:13 PM

Quote:

Originally Posted by xjesterx

Mine had the same issue. Dark spot right in the middle of the screen. I took it to my Sprint store (had it for at least 3+ months) and they replaced it right there in store. Guy gave me everything off the old phone too, the back case, the battery, the SD card, the case, as well as the box for the new phone and everything in it

Wow, I'm going to have to do that. I hope that they don't try to make me go through insurance (and pay the $50 deductible). I have everything backed up and would happily swap phones in the store.