Unhappy Touch - Page 2

EtherealRemnant · #11 (**permalink**) 11-12-2007, 05:58 PM

Quote:

Originally Posted by gonzo1082

LOL, thus the name of this site... ppcGEEKS, WE would be the only ones able to get a chuckle out of that line.

ditto on that.

That would be the best phone ever haha.

Anyway, glad to hear that everyone with the Touch seems to be happy with it.

I actually got the store to take it out of the holder thing and let me play with it without the clamps affecting the screen.

WOW is all I have to say. I've NEVER had a phone that light before! I was expecting some heft like the Mogul... but no, not even close. Completely different world!

And TouchFlo rocks. Its super smooth. Hurry up already and get here damn it.

tarblueriver · #12 (**permalink**) 11-14-2007, 01:34 PM

I know this sounds stupid but i've never emailed ecare and couldnt find it on sprint's website. so can someone help me out with this? Also do you use your personal email address or they reply back to your online account.

Musicman247 · #13 (**permalink**) 11-14-2007, 01:38 PM

You can do it two different ways:

1) Go to the website and choose Contact Us

2) Email them directly at ecare@cc.sprintpcs.com or ecare1@cc.sprintpcs.com or ecare2@cc.sprintpcs.com

There may be more emails (in fact I think there's an ecare3), but they all go to the same place as far as I can tell.

tarblueriver · #14 (**permalink**) 11-14-2007, 01:49 PM

thanks for that

seigex · #15 (**permalink**) 11-14-2007, 01:56 PM

I'm emailed ecare through contact us, and called and talked to two retention specialists and emailed the CEO. I've heard nothing back!

The retention specialists wouldn't do jack for me... one actually told me all you can do is sell it on ebay and buy a touch. I just returned my 4th phone for my 5th yesterday due to software issues and a separated keyboard

Stoney60 · #16 (**permalink**) 11-14-2007, 02:12 PM

Quote:

Originally Posted by seigex

I'm emailed ecare through contact us, and called and talked to two retention specialists and emailed the CEO. I've heard nothing back!

The retention specialists wouldn't do jack for me... one actually told me all you can do is sell it on ebay and buy a touch. I just returned my 4th phone for my 5th yesterday due to software issues and a separated keyboard

So you don't think the microwave trick would work either eh???

Keep on going with the replacements.

The way you're going sprint will soon run out of their stock of moguls and start replacing them with the less expensive Touch.

RonaldReagan · #17 (**permalink**) 11-14-2007, 03:57 PM

Quote:

Originally Posted by efunk33

Stick your mogul in the microwave for about 3 seconds... It will fry the boards and make it look like it was a defective phone.

You NEED the touch. Most amazing phone ever. Only thing it doesnt do is give.

(anyone have a regedit for?)

wow funniest thing I've seen on this site.... =D>=D>=D>

ScandaLex · #18 (**permalink**) 11-22-2007, 08:46 AM

If I ever see any of you perverts with your "Touch" in your crotch.... I'M TAKING PICTURES!!!

**slypher** · #19 (**permalink**) 11-22-2007, 11:02 AM

This thread is hilarious. I am also jumping ship for a touch, ecare offered the swap after i emailed them outlining htc's admission that a fix for the mogul is not coming out til 2008.

If you position your request the right way, they have no choice but to do something for you. Be persistent and direct (a little niceness won't hurt either)!

-s

**mswlogo** · #20 (**permalink**) 11-22-2007, 11:21 AM

Quote:

Originally Posted by ScandaLex

If I ever see any of you perverts with your "Touch" in your crotch.... I'M TAKING PICTURES!!!

Yeah and get a really good screen protector.