VZW replacing TP1 with TP2!

[Straitup27]

Originally Posted by jrodizzkool01

My touch pro's keyboard has been acting up for the past month and yesterday it finally died. It's my 3rd replacement of the phone already so im going to Verizon today and praying that they'll give me an exchange. If that doesnt work Ill call customer service and see if they can do anything. Wish me luck!

i would do it over the phone,way less hassle.both the ones i've had replaced has been over the phone and getting ready to call about a third cause this one locks up while charging overnight, in store they are gonna want to take it apart and ect. and all that other blah blah blah,i simply let verizon know that i can't afford to waste 2 hrs of my day in a store for them to take apart and tell me what i already know,they know full well these keyboards are crap and i think you will have better results over the phone