I am leaving sprint and my touch pro..must read.

[kitts]

Originally Posted by djhes

Yeah i hear you, but its really hard to be super friendly when they tell me to contact Hotmail with my email setup issue on THEIR phone. They treated me like i was an idiot! telling me my phone is may not be compatible with SERO plan, and that could be the problem...REALLY? Help me out and digg this topic, people need to know Sprint has fell off completely.

C'mon man.. you should know how to setup the email account on an advanced phone like TP. Do not expect a basic customer service rep to know the working and setup of all phones they sell. For them, you are able to setup other emails, but not Hotmail. Technically it means, there is a problem connecting/setting up Hotmail account. Not a phone issue. They have not promised anything about FREE Hotmail setup anywhere in the contract, right? If you have searched in ppcgeeks, you could have figured out by yourself and avoided the frustration.

Again, leaving Sprint SERO for the simple frustration is s-t-u-p-i-d-n-e-s-s.