Asurion replacing TP with TP2

badbiggz · #1 (**permalink**) 10-26-2009, 10:59 AM

Quote:

Originally Posted by badbiggz

im bout to call to c if i can get this tp with kb and chargen issues done...ima follow the tips from here and post back at 730 cst..wish me luck

good news ppl...it still work..was on the phone with them for 2+hrs..went through 7 reps and 2 sup..thnks for all ur tip to get me in a tp2...had to pay 100 deduct..

mrleon82 · #2 (**permalink**) 10-26-2009, 12:11 PM

Quote:

Originally Posted by badbiggz

good news ppl...it still work..was on the phone with them for 2+hrs..went through 7 reps and 2 sup..thnks for all ur tip to get me in a tp2...had to pay 100 deduct..

The waiting time varuies...I had 1 rep...1 supervisor....I closed the deal in bout 15 min

badbiggz · #3 (**permalink**) 10-26-2009, 12:24 PM

Quote:

Originally Posted by mrleon82

The waiting time varuies...I had 1 rep...1 supervisor....I closed the deal in bout 15 min

yea...1rep hungup on me...they had me call tech supp twice...1 sup hungup and then a very nice lady hookd meup with the tp2...said it will be here in the mornin..so im playn the waitn game now like many of u...jus a note..keep tryn and be nice..dont demand ne thing jus dont take the bs phones that they offer u and ask for a supervisor...