Asurion replacing TP with TP2 - Page 45

Vip3rV333 · #**441** (**permalink**) 10-23-2009, 07:26 PM

Quote:

Originally Posted by moosen34

Uhm... They did for me today, and a few other people

Maybe Verizon doesn't do it? Sprint does for sure as I was able to for sure...

piscesjoey · #**442** (**permalink**) 10-23-2009, 07:38 PM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint MP6950SP)

Quote:

Originally Posted by Vip3rV333

Quote:

Originally Posted by moosen34

Uhm... They did for me today, and a few other people

Maybe Verizon doesn't do it? Sprint does for sure as I was able to for sure...

Not surprised that Verizon wont allow no one to bill their deductible to their account. They're the evil empire of all phone carriers

puff601 · #**443** (**permalink**) 10-23-2009, 10:01 PM

lol i think ur rite tho! it seems sprint does it all the time. i dont c any verizon users sayin it was added to their bill. i got verizon and sprint

piscesjoey · #**444** (**permalink**) 10-23-2009, 10:06 PM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint MP6950SP)

Quote:

Originally Posted by puff601

lol i think ur rite tho! it seems sprint does it all the time. i dont c any verizon users sayin it was added to their bill. i got verizon and sprint

Any luck man finally nabbing a TP2? I called Asurion like 5 hours ago to re-reassure (lol) myself that my TP2 was shipped this morning, and she said yes it was, they got stock in today

m3xicanprid3 · #**445** (**permalink**) 10-23-2009, 10:12 PM

i just claim mine but they offering me a bb 8330 so i guess i have to wait. i did it by web assurion.com any help wat do u guys thnk that i have to do? wait till tomorrow?

piscesjoey · #**446** (**permalink**) 10-23-2009, 10:18 PM

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint MP6950SP)

Quote:

Originally Posted by m3xicanprid3

i just claim mine but they offering me a bb 8330 so i guess i have to wait. i did it by web assurion.com any help wat do u guys thnk that i have to do? wait till tomorrow?

No call them! They will keep offering u a BB or Treo no matter how many times you check online

m3xicanprid3 · #**447** (**permalink**) 10-23-2009, 10:23 PM

so if i cll thm they will offer me a tp2 or do i have to tell then that i wnt a tp2?

erick10 · #**448** (**permalink**) 10-23-2009, 10:27 PM

Quote:

Originally Posted by BALiens

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint MP6950SP)

No call them! They will keep offering u a BB or Treo no matter how many times you check online

Yeah they will. Still no luck with me. I called and I finally got a very nice rep lady. She offered me all the phones but explained to her that I could not get a BB since I would need a data plan (good excuse and dont even want one). Then I said the Snap didnt have a touch screen. Then I said the Treo Pro was a nice phone but no way compatible with my Touch Pro. She then said if it was possible she would advice me to pick the Touch Pro even if it was on backorder for 5-7 days but IT LOOKED LIKE THE TOUCH PRO had been discontinued and it looked like they will not recieve more Touch Pros. Then she said another option I had was a Touch Pro 2 and really wanted to give me one but it was out of stock. She said to give them a call tomorrow morning and see if the Rep could now select me a Touch Pro 2 as the system didnt allow her too at that moment. ( I FD up, this is when I should have asked for the supervisor right?)

m3xicanprid3 · #**449** (**permalink**) 10-23-2009, 10:29 PM

orale well thnk i will call them tommorrow wish me luck jajaj

erick10 · #**450** (**permalink**) 10-23-2009, 10:29 PM

Quote:

Originally Posted by m3xicanprid3

so if i cll thm they will offer me a tp2 or do i have to tell then that i wnt a tp2?

Mirra compa, if you call them, they will not offer you straight out a Touch Pro 2. Just have a nice smooth fluid conversation with them Explain nicely that those phones are not compatible with your phone. Then ask if there is another phone they can offer you with a SLIDE OUT KEYBOARD. If they dont mention the Touch Pro 2, thats the perfect time to ask. Now good luck from this point on. Thats where I have been stuck 2 straight times and im so pissed since I didnt ask for a supervisor.