Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

if u want to go instore start by reading the sprint replacing tp for tp2 thread and keep trying with assurion "if u try u will succeed" but try hard

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

confirmed by the way assurion dropped off my tp2 the other day fedex, brand new! good luck fellas you really gotta get a tp2! it is awesome

Re: Asurion replacing TP with TP2
 

man..these guys keep sending me to all kinds of departments...whats going on?!? they promise to ship me the phone last week and all i got was a replacement touch pro ORIGINAL! how do i resolve this issue??

Re: Asurion replacing TP with TP2
 

well supposedly i will be recieving my brand new touch pro 2 tomorrow.guess we'll see.i followed downtick's advice and it seems to have worked perfectly.they also said that it would not affect my $150 upgrade available dec. 1st.i guess if all of this works it was a great day.esspecially since i have honestly had 6-7 touch pro's in one year.the last 2 nib and neither keyboard lasted 2 weeks

Re: Asurion replacing TP with TP2
 

your welcome

Re: Asurion replacing TP with TP2
 

so i got a tp1 for a tp1. now i guess ill be calling in and complaining.... any suggestions on what i should say when i call, any magic words? any common complains. please respond quickly guys!

Re: Asurion replacing TP with TP2
 

It depends what software youre using, its a well known problem with the TP2

Re: Asurion replacing TP with TP2
 

I would like to thank downtick for his help with getting me a TP2. I received mine today, it is awesome.

Thanks

Re: Asurion replacing TP with TP2
 

of course it worked perfectly, just have to follow it and be patient in between your calls.

Re: Asurion replacing TP with TP2
 

Got my touch pro 2 today.it seems nice so far.still setting it all up.thanks downtick.i thanked your post