Asurion replacing TP with TP2 - Page 8

rushco · #71 (**permalink**) 10-20-2009, 11:29 PM

Quote:

Originally Posted by MVJ1225

Newb here and thanks to this thread i'll be getting a TP2...kept insisting on the slide out keyboard and he said well I can offer the TP2 and I acted like I never heard of it before...He basically just told me its will be like an upgrade for you...so I said OK...should I stop using my current on cuz i did kinda tell him I mis-placed my TP...

The person who found your phone is using it. So you can still use it.

Rippa_MD · #72 (**permalink**) 10-20-2009, 11:30 PM

Quote:

Originally Posted by MVJ1225

Newb here and thanks to this thread i'll be getting a TP2...kept insisting on the slide out keyboard and he said well I can offer the TP2 and I acted like I never heard of it before...He basically just told me its will be like an upgrade for you...so I said OK...should I stop using my current on cuz i did kinda tell him I mis-placed my TP...

yeah you should. they can log into the sprint system and see the last time your phone register in the sprint towers. basically the can tell if you used it after you made the claim. which is not cool and could land you in fraud court or something lol not worth it over a phone...I would take off battery now, they will blacklist the esn so the is not usable with Sprint anymore.

asurion is there for real lost, water damage, physical damage, and theft but if you report a theft claim you need a police report to back what you are saying.

jocampo86 · #73 (**permalink**) 10-20-2009, 11:35 PM

yes u should just to be on the safe side they can twll when u r still using ur phone..once made a claim they asked me when was the last time i used it said yesterday but forgot that i had used it in the morning the representative was nice and told me that i had used it .so i wasnt being honest but he still gave me the replacement...lol

MVJ1225 · #74 (**permalink**) 10-20-2009, 11:37 PM

Yeah that's cool I told the dude i mis-placed it and haven't been able to find it...he said that was fine if it turns up just to send it in...I told him I was gonna leave it active to see if it would turn up...he did tell me that once the transaction was finalized that he couldn't refund the money...like he told me if i found it to send it in...i do have a touch that i'll just transfer to for now..

Rafy0003 · #75 (**permalink**) 10-20-2009, 11:50 PM

Dont forget to thank the thread starter!! He deserves it!

CuzinBucksBx · #76 (**permalink**) 10-20-2009, 11:55 PM

Good Evening everyone. I just call Asurion and yes I am receiving my TP2 by Thursday! This is how you do it. When you call explain to the that your first three row of key board does not work and your phone over heats so much that you could fried a egg ( Yes it true ). They going to offer BB Tour, HTC Snap, BB Curve. Make your self useless and explain to them that those phone does not compare to the TP only the TP2

skeptikal · #77 (**permalink**) 10-21-2009, 12:00 AM

Quote:

Originally Posted by CuzinBucksBx

Good Evening everyone. I just call Asurion and yes I am receiving my TP2 by Thursday! This is how you do it. When you call explain to the that your first three row of key board does not work and your phone over heats so much that you could fried a egg ( Yes it true ). They going to offer BB Tour, HTC Snap, BB Curve. Make your self useless and explain to them that those phone does not compare to the TP only the TP2

That shizz worked for me mang....except my rep seemed a little nervous she never got around to asking me what was wrong with my phone...and I got put on hold alot.......

CuzinBucksBx · #78 (**permalink**) 10-21-2009, 12:03 AM

Quote:

Originally Posted by skeptikal

That shizz worked for me mang....except my rep seemed a little nervous she never got around to asking me what was wrong with my phone...and I got put on hold alot.......

Yeah me too! First was 5 mins then 3 mins. So once she was back she was like Well..I'm going to order the Touch Pro 2 Black..I was like YES!!!! well in my mind

SonOfChrist · #79 (**permalink**) 10-21-2009, 12:05 AM

i got it also .. . just told em that i didnt want a refurbished replacement but a brand new one they said we have the treo because the touch pro is out of stock i said no she told me hold on for 2 min i said on she said im sending you the touch pro 2 i said thanks have a grt night.

CuzinBucksBx · #80 (**permalink**) 10-21-2009, 12:10 AM

Quote:

Originally Posted by SonOfChrist

i got it also .. . just told em that i didnt want a refurbished replacement but a brand new one they said we have the treo because the touch pro is out of stock i said no she told me hold on for 2 min i said on she said im sending you the touch pro 2 i said thanks have a grt night.

If I was the rep I would of send you a BB Pearl!!! LOL No offense